Cairngorm Group Reviews

4.1 Rating 275 Reviews
75 %
of reviewers recommend Cairngorm Group
4.1
Based on 275 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Windows bang average at best, sliding doors pretty cheap feeling even when lock is engaged there is play in the door and trickle vents are complete junk they let a howling gale in, have had to remove and stuff with rags to stop it bringing the cold in!
Helpful Report
Posted 3 months ago
We are sorry to hear that we did not meet your expectations on this occasion. Please fill out our Customer Care Form or otherwise give our showroom a call on 01463 238000 to discuss further. https://cairngormgroup.co.uk/customer-care-form/
Posted 1 month ago
Great service from start to finish. Products are.great quality too.
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Posted 3 months ago
The men who installed my windows did a fine job despite finding some unexpected problems. They were also fastidious concerning clearing up afterwards.
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Posted 4 months ago
Great. Very professional, cleaned up afterwards. New door has been great.
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Posted 4 months ago
Competitive price, very good communications all through the process, Quick and tidy work, when fitting the windows
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Posted 4 months ago
Very good tidy anx pleasang
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Posted 4 months ago
Good product. But we had to wait a long time for installation
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Posted 4 months ago
The actual windows and doors are great. But the installation was horrendous. They left huge gaps in the woodwork, cracks on the outside and didn't change the cills. Then it took me phoning every day for two weeks before they would come back to fix it. The guy was rude when he came back and I showed him all the mistakes and the company had the cheek to send me a bill before they even corrected the work. All in all I would never go with this company again. You have to chase them up and even the corrected work has been done to a substandard finish. DO NOT WASTE YOUR TIME!!!! Terrible company!
Helpful Report
Posted 4 months ago
We are sorry to hear that we did not meet your expectations on this occasion. Please fill out our Customer Care Form or otherwise give our showroom a call on 01463 238000 to discuss further. https://cairngormgroup.co.uk/customer-care-form/
Posted 1 month ago
The quality of the work is excellent and can’t be faulted. Communication needs some improvement but on the whole Cairngorm Group did us a brilliant job.
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Posted 5 months ago
Very good customer service with no issues encountered
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Posted 5 months ago
Fitted replacement windows and doors for my porch. All my interactions found the company and its staff to be professional and diligent. An exemplary company.
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Posted 5 months ago
Delighted with our new windows and conservatory. From start to finish our experience with Cairngorm Glass was highly professional.
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Posted 5 months ago
The operatives carried out the work efficiently and in a tidy manner and the product looks smart
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Posted 5 months ago
From start to finish, service was excellent,
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Posted 5 months ago
A really good window fitted. Very helpful staff. Would have no hesitation in using you again. Thank you.
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Posted 5 months ago
Unable to give a review as yet as the work has not been carried out yet
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Posted 5 months ago
Excellent service
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Posted 5 months ago
Slow to start the work but after that, excellent
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Posted 5 months ago
I had a very large window providing natural light to 2 floors from first contacting Cairgorm to installation I was confident with their attention to the contract despite lengthy delay due to issues arising from pandemic.
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Posted 5 months ago
Pleasant and hardworking employees. Very satisfied with the conservatory.
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Posted 6 months ago
Cairngorm Group is rated 4.1 based on 275 reviews