“Bought some cadet boots and after wearing them 4 times the top coating has come off and they can’t be polished, no one else on the same exercise had this problem
Emailed cadet direct who were so u helpful they’re a joke
These charged £85 for boots that are fit for the bin after been worn 4 times and I got another pair for £32 brand new from eBay
Go else where if you can because cadet direct are the worst company and have the worst customer services
Check out trust pilot it’s full of bad reviews”
“As an ex-pat resident in Canada for many years, I have ordered military and outdoor gear from suppliers in Canada, the US and the UK. I can remember ordering from Survival Aids (Cadet Direct) when their shop was in Penrith all those years ago!
Of all the companies I have dealt with, Survival Aids have without doubt the best customer service I have EVER dealt with! Quick to return emails and always extremely helpful. Mr Salmon is a credit to the company! It goes without saying they have an excellent product selection and the quality is first rate.
I am a very satisfied customer and would highly recommend them.”
