CAD Software Direct Reviews

Name: CAD Software Direct
Rating: 4.86

4.9 Rating 208 Reviews

100 %

of reviewers recommend CAD Software Direct

Company Reviews

Metrics

Info

4.9

Based on 208 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About CAD Software Direct:

Independent providers of a wide range of 3D software and hardware.

62 North Hill
Colchester
CO1 1PX

Visit Website

Phone:

01206804984

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company & pleasure to deal with, very fast response to to emails & queries I will use their services again! AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++”

Helpful Report

“The team were quick to respond and helpful when I had a problem getting the correct version of my software. They liaised with the software company and got it sorted for me, making me glad I'd decided to buy through them.”

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“Great customer support from CAD Software Direct. They responded quickly to our queries and gave clear instructions.”

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“We have been using CAD Software Direct for a number of years and won't hesitate to recommend them. They are very responsibe and use their knowledge to try to save us money by providing us with the licence(s) type we need. Other companies will just give you what you ask or try to bank on the complexity of licencing systems to make more money.”

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“Very helpful, very quick responses”

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“Alex and Tia were great help in sorting out an issue with the login. Thank you”

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“Alex identified the reason for the issue I was experiencing immediately, sent me instructions to fix it and followed up.”

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“We ordered a space mouse online as showed in stock, got communications back saying would be 12-14 days. Called them 5 days later and spoke to someone who assured me that was a safe time frame. Funny though as the product still showed as in-stock online! We are now 4 weeks since order, had to chased again. Did get a prompt update but no timescales! So expect will to cancel and put this and future channel orders else ware.. Can't trust their website, no proactive updates.”

Helpful Report

Hello, Firstly, we're really sorry about the delays on your order. Our supplier did let us down here but we should have been better on communicating delays to you. We've been monitoring your order last week and today to ensure it's on track for delivery tomorrow. We're looking at ways to ensure our communication on orders like yours improves. Again, our sincere apologies for the delay on your order. R. CAD Software Direct

“Very helpful team and prompt delivery of license keys. A great support for all my software requirements.”

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“Alex was most helpful. Thank you”

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“Excellent service and provided quick and efficient support when I needed it during instaltion.”

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“Software. Everything perfect, fast and no issues”

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“I called them to ask about CAD software and they were very knowledgeable and clear with their information. I would recommend them as a reseller and for the customer service i received.”

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“Very easy to deal with - happy with my purchase of SkethUp Pro”

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“Fast and efficient.”

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“I bought my Sketch Up Pro 2020 perpetual license in November 2020 (last opportunity before only subscription service introduced) from CAD Software Direct. Three years later and a new computer I thought I'd lost my £500 plus software. Excellent support from CAD Software got me back my software within 10 minutes of contacting them, all installed and running perfectly. A fantastic company for customer support.”

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“Very good, prompt and helpful team. Had a software log in issue and they sorted it in a very prompt, professional and helpful manner. Recommend this company”

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“Excellent service. My issue was dealt with promptly and resolved my query without any problem.”

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“I faced an installation problem after purchased the DaVinci Resolve 18.5, but CSD respond to my request and help to figure out the cause of problems. They are very patient and responsive , guide me to resolve the problem👍👍👍. CS from Sungapore”

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“Great company to deal with. Answered many questions concerning BricsCAD Lite v AutoCAD. Quick and responsive in their replies. I bought the BricsCAD Lite software and have not looked back. Will use Cad Software Direct again.”

Helpful Report

CAD Software Direct is rated 4.9 based on 208 reviews