Buytshirtsonline LTD Reviews

4.7 Rating 7,271 Reviews
93 %
of reviewers recommend Buytshirtsonline LTD
4.7
Based on 7,271 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Phone:

01928579951

Sorry you are obviously a trade site so although I love my polo shirt its too expensive. It’s also very thin material not what I’m used to.
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Posted 3 years ago
I have been invited to review my purchase at Buytshirtsonline but I have not received my order yet, so my three stars are based on the range of products and the prices which were both excellent. The website was also easy to navigate and use. However, despite ordering a week ago my order has not yet been despatched (or at least I haven't had any communication to that effect) and I have received no updates with a time frame or explanation for the delay. Everything I ordered was in stock and did not require customisation. I know that times are difficult and delays inevitable, but better communication would be helpful and reassuring.
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Posted 3 years ago
Hello Elizabeth, I am sorry to hear that you've not received your order yet. If you contact us on 01928 579 951, we can look into this issue for you. All email correspondence including dispatch and tracking should go to the email address associated with your order.
Posted 3 years ago
Very pleased overall with the shirt. There are some loose strands inside each shirt tho.
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Posted 3 years ago
All three polo shirts in 3 different colors, were purchased the same size but after wearing all 3, all 3 have slightly different fitting sizes.
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Posted 3 years ago
Order a large amount of Gildan tshirts. Really disappointed in all of the sizing. Couldn’t fault delivery time however. Had to order Fruit of the Loom range. Much better sizing. Will still be using BuyTshirts online. But will not be purchasing the Gildan range especially the childrens and womens tshirts. Unfortunately stuck with £130 worth of useless stock now.
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Posted 3 years ago
Hi Jodie, Sorry, you are not happy with the sizing of your garments. You can return them to us for a full refund within 28 days of receiving your order.
Posted 3 years ago
I haven't received the other half of my order. The items that came were great quality and very cheap but the morning of the delivery, I didn't receive an email or anything.
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Posted 3 years ago
Hello Clover, https://dash.reviews.co.uk/ I am sorry to hear that you're missing some items from your order. If you contact us directly on 01928 579 951 or email info@buytshirtsonline.co.uk with your order number, we can look into this for you. -Amanda
Posted 3 years ago
customer service was good always had answer if something went wrong also if they had next day delivery everything it would be ten times faster but overall this is a great company and ill definitely come back
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Posted 3 years ago
Order came in a timely fashion. Unfortunately the sizes are really quite big made my 11 years t shirt would probably fit me I'm a ladies size 10!
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Posted 3 years ago
order delivered 3 times before it was correct.. not a great first impression - but got there in the end.
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Posted 3 years ago
T-shirts are perfect however £12.50 delivery charge is absolutely ridiculous. I live in the north of Scotland (on the mainland) but because my postcode starts KW1 same as the islands I have to pay non mainland charges.
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Posted 3 years ago
The delivery was very fast. However I expected a softer cotton, some t-shirts had faults or poor quality given that is organic. I also don’t like the colours as they are bolder than on the photos, so I am returning the items I ordered. Also despite being advertised as unisex, they are very long and big for women to use! I am not using their service again.
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Posted 3 years ago
I still haven’t received my order.
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Posted 3 years ago
ok i supposed to a certain degree, fruit of the loom tshirts were not bagged just all loose in the shipping bag. one shirt (bottom one) had mark on the back washed out with vanish which i had to wash them before use anyway. quick delivery 5/5 keeping customer upto date 5/5 packaging 1/5 price 3/5 (not cheap not expensive) ease of use website 4/5 buy with confidence off the company, just company needs to take a little bit more care with packaging etc (lil attention to detail go a long way) :)
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Posted 3 years ago
The sizes are quite small Quality is good
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Posted 3 years ago
We found the t shirts were not good quality the material was very tough and very thin
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Posted 3 years ago
I have 1 missing t.shirt from my order with no refund back
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Posted 3 years ago
Delivery came quickly. The website could be upgraded to ensure better notifications about ordered items when they are out of stock. The website could be updated to look more modern and be more user friendly.
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Posted 3 years ago
Premium T-shirt fabric is good! Prices are no good though
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Posted 3 years ago
I bought from them few times now. The main issues are: 1. High delivery cost irrespective of what you purchase 2. if what you have received is defective or small/big and you do, then you end up about 10 quid out of pocket because you lost the delivery and return costs. 3. I ordered about 8 items and only one was a keeper so I returned 7 items but still lost the cost of delivery 100% instead of proportion So in general while the tees themselves are reasonably priced they are not a place I would shop unless I need about 10 items of or more.
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Posted 3 years ago
2 of the original vests orange and green came but the colbat blue one didn’t instead I got newborn pale blue suit came when I ordered all the others in 12 -18 months Loved the first two but not the last it wasn’t what I ordered
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Posted 3 years ago
Buytshirtsonline LTD is rated 4.7 based on 7,271 reviews