Buytshirtsonline LTD Reviews

4.7 Rating 7,279 Reviews
93 %
of reviewers recommend Buytshirtsonline LTD
4.7
Based on 7,279 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Phone:

01928579951

Disappointed, long delay in order being sent. Which wouldn't have been an issue if they had informed me but I had to chase to get any info. First time ordering with the company and wont be back. Had to cancel the order and get a refund a another supplier had the order delivered within 24 hours.
Helpful Report
Posted 3 years ago
Purchased 2 Fruit Of The Loom Childrens Valueweight T-Shirt for aged 3-4 and it came up to £8.29. Postage and packaging is too expensive. Not worth given the amount of time it takes to arrive. Sizing doesnt even look correct and they look to big width wise. I needed more shirts and when to Argos and bought a triple pack instead. ended up being much cheaper
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Posted 3 years ago
Lovely feel to material only one problem.. Shrunk to approximately the size under.. So my medium is now small.. Normal wash 30 degrees.. Never had this before. Fran
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Posted 3 years ago
I was disappointed with the time it took me to receive the order as i needed it for an event and they didn't arrive. I was happy with the prices and offers on the t-shirts.
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Posted 3 years ago
Good customer service and help however poor quality products so all items are being sent back. Really disappointing as we need a new supplier and parcel arrived timely and regular updates provided.
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Posted 3 years ago
Customer Service team themselves are great but overall experience has been terrible. I ordered on 28th September It's now 20th October and one of my parcels only arrived today. Still waiting on the other one. Why weren't they sent together instead of separately? Please for the love of God stop using DPD to deliver parcels. I live in a block of flats.. DPD will literally knock the big front door and leave.. How am I supposed to even know they're there if they don't ring the buzzer? I even asked for my parcels to be left with a neighbour if I'm unavailable, but DPD can't be arsed to do their jobs. The one parcel that has arrived was thankfully good quality, but I shouldn't be waiting this long. Unfortunately I won't be using this online store again due to DPD, as it'll likely be a month by the time I've now received both parcels.
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Posted 3 years ago
Ordered 2 T-shirt’s one arrived with a huge hole in the front Finally got through on the phone and it was sorted straight away
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Posted 3 years ago
I first ordered youth hoodies and I got kids size hoodies and also the were dirty and dusty as they are not packed in bags
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Posted 3 years ago
Photographs on website were not true to the product that was received
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Posted 3 years ago
Promised delivery on the home for Wednesday it is Friday and still not here
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Posted 3 years ago
I still my received my order. I haven’t received any confirmation by email that my order has been shipped. Please advise.
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Posted 3 years ago
Not all my package has arrived. Items have arrived in over 8 different parcels. some white T-shirts marked with dusty stains as they are clearly not protected in the warehouse and not protected in the packaging.
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Posted 3 years ago
I wasn’t happy with the inconsistencies in some of the tops I ordered. The length and shape varied with each long sleeved item. I was happy however with the T-shirt’s
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Posted 3 years ago
Bought athletic vest supposedly 4xl, they were mo like 1 Large. Extremely small sizes compared to any other product I've ever bought, unless I was buying garbage from a Chinese site. They've had their last purchase off me.
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Posted 3 years ago
The website is easy to use however delivery is very expensive! I was also disappointed that I could not amend my order just moments after it was placed, to add one more T-shirt would have cost me the whole £5.99 postage again! One of the T-shirt’s was also damaged with a small hole in. Will be looking for an alternative supplier for further T-shirt orders.
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Posted 3 years ago
Pay the same price at primark and they don't tear at the seam after a wash- following washing guidelines
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Posted 3 years ago
Forgot half my order and packaged very untidy very disappointed.
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Posted 3 years ago
I ordered 23 t-shirts and only 1 has been delivered, I have managed to get through and was told it was the courier's fault as they didn't pick the whole order up from the warehouse, quite frankly I find that a bit hard to believe, courier will take whatever they are given and deliver it.
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Posted 3 years ago
When the parcel and item arrived it was poorly packaged, there was no packaging for the item inside of the mailing bag, no receipt for my purchase and the invoice was all crumpled and creased and so was the hoodie
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Posted 3 years ago
Sizing is way small than the UK average. I just brought 4 tshirts all XL but more like a small L
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Posted 3 years ago
Buytshirtsonline LTD is rated 4.7 based on 7,279 reviews