Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,397 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,397 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buyaparcel, offer an efficient reliable delivery service, the inlays in the Makita macpac boxes are often wrong but the tools are excellent.”

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Posted 11 hours ago

“Very good choice of products and easy to order. Quick and reliable delviery. Very impressed with this company and will definately use them again.”

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Posted 1 day ago

“I can't review this item because you did send it to me, you just messed me around which is why I will not be recommending or buying from your company again”

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Posted 1 day ago

“Toughbuilt Gelfit best knee pads I have used - comfortable for extended use and great knee support. Great service from BuyAParcel.”

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Posted 1 day ago

“A Very good water softener and buying from But A Parcel was top notch too delivery was quick.. would definitely buy again from them as this was my first time I had bought from Buy a Parcel. A star service”

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Posted 1 day ago

“First time I've bought anything from buy a parcel.. first class experience..thank you..”

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Posted 1 day ago

“5* Highly recommend”

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Posted 1 day ago

“Excellent Service. Really quick despatch and Delivery I would recommend these to anyone”

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Posted 1 week ago

“Always comes quickly after ordering. Often the best prices for Makita on the internet.”

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Posted 1 week ago

“Prompt delivery. Competitive pricing.”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“BuyAParcel is great, good prices, great deals, quick delivery. Have purchased power tools from them before. In this instance the product itself did arrive with very minor damage, but its not the fault of BuyAParcel. The Makita mini rachet scredriver is well known for being supplied with a broken plastic clip that doesn't affect any functionality at all, and BuyAParcel's great deal made that irrelevant anyway.”

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Posted 2 weeks ago

“Bought this to charge my sander. It looks good and charges quickly. Very happy with product”

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Posted 2 weeks ago

“Great supplier genuine item at good price fast delivery. Makita vacuum cyclone works very well.”

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Posted 2 weeks ago

“Bought a item for plumber to fit he was delayed so took over 30 days to find out it was the wrong item. Never opened box but they would not refund very unhelpful. Never buy from this company again. Will go to Amazon who seem to be s more understanding company”

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Posted 2 weeks ago

Thank you for taking the time to share your feedback with us. We genuinely appreciate all forms of input as it helps us improve our services. After carefully investigating your complaint, we understand that you purchased the wrong item for your requirements and you contacted us to request return more than 30 days after your purchase. Our return policy provides a 30-day window for returning unwanted items, which is an extension beyond the statutory 14-day period. However, we understand that situations may arise where this timeframe may not align with individual needs. Sorry if our return policy didn't fully accommodate your specific circumstances on this occasion. Please know that we continuously review our policies to ensure they best serve our customers' needs. If there's anything further we can assist you with, or if you have any additional feedback or concerns, please don't hesitate to reach out to our friendly team.

Posted 1 week ago

“It wouldn’t fit .”

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Posted 2 weeks ago

Thank you for taking the time to share your feedback with us. We're sorry to learn about the difficulties you encountered while fitting the item you ordered. At Buyaparcel.com, we take pride in our commitment to customer satisfaction, and our team is always eager to assist with any concerns or issues that may arise. We offer multiple channels of communication, including telephone and email, to ensure that our customers can easily reach out to us for support. While we understand that challenges can arise with products, we're disappointed that you don't seem to have been in touch with us directly. Please know that our dedicated team is here to help and would have been more than happy to provide guidance or resolve any issues you encountered. If you're still experiencing difficulties or if there's anything else we can assist you with, please don't hesitate to get in touch with us.

Posted 1 week ago

“My wife bought me a Einhell cordless drill with battery and charger. Ordered at 1440 yesterday and having paid for next day delivery it was here today at 0910. That's fast, real fast. Everything is great and the free drill/screwdriver bit set is amazing. We shopped with buy a parcel after reading the reviews. We are both wary of top offers or promised service so this is my tip..... SHOP WITH BUY A PARCEL. Prices are excellent and delivery is spot on. Will certainly be back.”

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Posted 1 month ago

“Was told by a plumber's merchant that products meeting my spec were very hard to find. Went onto this site, found what I needed in 10 minutes or less, much cheaper price and it arrived the next day. Very pleased with the service.”

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Posted 1 month ago

“Arrived on time, exactly as expected”

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Posted 1 month ago

“Brilliant product and service”

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Posted 1 month ago

Buy A Parcel is rated 4.6 based on 10,397 reviews