Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.72

4.7 Rating 1,061 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

Metrics

4.7

Based on 1,061 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

"Amazing service, Claire found us our new car, she was so helpful, made our transaction run smoothly, I would recommend Burrows Barnsley"

Burrows Motor Company 5 star review on 16th April 2024

Mr Robinson

"All the way through the process I was kept updated and treated in the most professional manner by Chloe.\r\nCannot fault the service so far as a return customer who travels 30 miles to deal with someone to be trusted.\r\nWell done Burrows and well done Chloe."

Mr Goldthorpe

"Great experience. Pleasure doing business with them. Can\u2019t thank them enough \ud83d\udc4d"

Burrows Motor Company 5 star review on 22nd February 2024

Mrs Mcgowan

"Adrian was brilliant - helpful, not pushy, courteous, and also very factual. Would mit hesitate to deal with Burrows and Adrian again!"

Mrs Vernon

"Adrian was brilliant - helpful, not pushy, courteous, and also very factual. Would mit hesitate to deal with Burrows and Adrian again!"

Mrs Vernon

"Very happy with my buying experience at Burrows rotherham can't thank everyone enough very polite and friendly team big shout out to Raul very welcoming and a great salesman made my experience of buying my new car trouble free. Hopefully the start of a long and happy future relationship when I return to upgrade to a new model."

Mr Bell

"David from the dealership is nice and efficent. We were getting a used Mazda 3, and he has all the required work arranged and get them done within a week. \r\nEverything is working as it should when we collect our car, though the print was not in a very best condition and require a print correction, but after all it is a used car. "

Burrows Motor Company 5 star review on 16th January 2024

Mr Nicholas

Anonymous

Anonymous // 01/01/2019

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Mr Robinson

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“Amazing service, Claire found us our new car, she was so helpful, made our transaction run smoothly, I would recommend Burrows Barnsley”

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(Burrows Toyota Barnsley) - Posted 4 days ago

Hello Mr Robinson - thank you for taking the time to leave us a five star review. We will pass your comments back to Claire and the rest of the team at Barnsley. We wish you many happy driving miles in your C-HR!

Posted 3 days ago

Mr Goldthorpe

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“All the way through the process I was kept updated and treated in the most professional manner by Chloe. Cannot fault the service so far as a return customer who travels 30 miles to deal with someone to be trusted. Well done Burrows and well done Chloe.”

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(Burrows Kia Barnsley) - Posted 4 days ago

Hello Mr Goldthorpe - we appreciate you taking the time to leave us a five star, it's all part of the service here at Burrows. We will pass your feedback onto Chloe and the rest of the team. We hope you have many happy driving miles in your Sportage!

Posted 3 days ago

Mrs Mcgowan

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“Great experience. Pleasure doing business with them. Can’t thank them enough 👍”

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(Burrows Toyota Barnsley) - Posted 1 month ago

Hello Mrs Mcgowan - we are happy to hear your experience with us has been five star. We will pass your comments back to the team and Hopefully we will be seeing you again in the future.

Posted 1 month ago

Mrs Vernon

Verified Buyer

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“Adrian was brilliant - helpful, not pushy, courteous, and also very factual. Would mit hesitate to deal with Burrows and Adrian again!”

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(Burrows Toyota Worksop) - Posted 1 month ago

Hello Mrs Vernon - we are pleased to hear your experience with us has been five star. We wish you many happy driving miles in your Yaris and We look forward to seeing you again in the future.

Posted 1 month ago

Mr Bell

Verified Buyer

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“Very happy with my buying experience at Burrows rotherham can't thank everyone enough very polite and friendly team big shout out to Raul very welcoming and a great salesman made my experience of buying my new car trouble free. Hopefully the start of a long and happy future relationship when I return to upgrade to a new model.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 1 month ago

Hello Mr Bell - we are happy to hear your experience with us has been five star. We will pass your comments back to Raul and the rest of the team at Rotherham. Hopefully we will be seeing you again sometime in the future.

Posted 1 month ago

Mr Nicholas

Verified Buyer

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“David from the dealership is nice and efficent. We were getting a used Mazda 3, and he has all the required work arranged and get them done within a week. Everything is working as it should when we collect our car, though the print was not in a very best condition and require a print correction, but after all it is a used car.”

Helpful Report

(Burrows Mazda York) - Posted 3 months ago

Hello Mr Nicholas - we are very happy to hear your experience with us has been five star. We will pass your comments back to David and the rest of the team. We wish you many happy driving miles in your Mazda3 and hopefully we will be seeing you again in the future.

Posted 3 months ago

Mr Hepworth

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“Excel sales experience, very knowledgeable salesman who was friendly and could not discern c enough for us. First class”

Burrows Motor Company 5 star review on 28th September 2023

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(Burrows Kia Barnsley) - Posted 6 months ago

Hello Mr Hepworth - we are happy to hear your experience with us has been five stars, it's all part of the service here at Burrows. We wish you many happy driving miles in your Sportage and hopefully we will be seeing you again in the future.

Posted 6 months ago

Mr R Twiggs

Verified Buyer

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“Burrows are great at making you feel welcome and that you are a valued customer.They don't over sell there vehicle's but help you to choose the right car for you, They have a great team”

Burrows Motor Company 5 star review on 12th July 2023

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(Burrows Toyota Sheffield) - Posted 9 months ago

Hello Mr R Twiggs - we are pleased to hear your experience with us has bee five star, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 9 months ago

Mr Taylor

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“As usual, great experience at Burrows when I picked up my third CHR GR”

Burrows Motor Company 5 star review on 9th April 2023

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(Burrows Toyota Rotherham) - Posted 1 year ago

Hi Mr Taylor - thank you for taking the time to leave us a five star review. It's all part of the service here at Burrows. Congratulations on your new C-HR GR and we look forward to seeing you again in the future.

Posted 1 year ago

Mr Gray

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“Excellent alround, nothing was too much trouble a well run company.”

Burrows Motor Company 5 star review on 7th April 2023

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(Burrows Toyota Worksop) - Posted 1 year ago

Hi Mr Gray - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Congratulations on your new car and hopefully we will be seeing you again in the future.

Posted 1 year ago

Mr Haughton

Verified Buyer

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“I received courteous and friendly service throughout the buying process.”

Burrows Motor Company 5 star review on 6th April 2023

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(Burrows Toyota Doncaster) - Posted 1 year ago

Hi Mr Haughton - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We wish you many happy driving miles in your new C-HR.

Posted 1 year ago

Mr Gough

Verified Buyer

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“Excellent service with Ian”

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(Burrows Toyota Barnsley) - Posted 1 year ago

Hi Mr Gough - thank you for taking the time to leave us a five star review. We will pass your comments back to Ian and the rest of the team. We wish you many happy driving miles in your new car.

Posted 1 year ago

Mrs Marsh

Verified Buyer

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“Excellent service Tracy groom was amazing helping me for Start to finish”

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(Burrows Kia Barnsley) - Posted 1 year ago

Hi Mrs Marsh - thank you for taking the time to leave us a five star review. it's all part of the service here at Burrows. Hopefully we will be seeing you again soon.

Posted 1 year ago

Mrs Darby

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“Excellent Customer Service. Really friendly, knowledgable staff. Amazing cars!!!”

Burrows Motor Company 5 star review on 2nd February 2023

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(Burrows Mint Cars) - Posted 1 year ago

Hi Mrs Darby - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We wish you many happy driving miles in your new car and hope to see you again in the future.

Posted 1 year ago

Mr Massey

Verified Buyer

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“Extremely good customer service, especially when a minor problem was handled very well and fixed very quickly. Brilliant stuff.”

Burrows Motor Company 5 star review on 22nd January 2023

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Posted 1 year ago

Hi Mr Massey, thank you for taking the time to leave us a five star review, it is all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 1 year ago

Mr BUCHANAN

Verified Buyer

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“Dan our sales person was great, qualified our needs and helped us through the purchase from start to finish. Great service before and after buying the car. When we arrived to pick it up the car was immaculate and the service we received was brilliant. I highly recommend Burrows as their customer first approach made everything easy for us.”

Burrows Motor Company 5 star review on 9th November 2021

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Posted 2 years ago

Hi Mr Buchanan - thank you for taking the time to leave us a five star review, it is all part of the service here at Burrows. We wish you many happy driving miles in your new RAV4 and hopefully we will be seeing you again in the future.

Posted 2 years ago

Mrs Davies

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“Excellent customer service, hassle free browsing and really informative staff”

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Posted 2 years ago

Hi Mrs Davies - thank you for taking the time to leave us a great review and for sharing your handover photo with us. We wish you many happy driving miles in your new Sportage and hopefully we will be seeing you again in the future.

Posted 2 years ago

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Anonymous

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“Invited to review my finance account and offered an upgrade for less than what I was paying before. I could not refuse it, plus the car I got was a fabulous colour/ model and spec!”

Burrows Motor Company 5 star review on 15th October 2021

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(0005) - Posted 2 years ago

Hi - thank you for taking the time to leave us a great review. We must agree with you there you have chosen a magnificent colour there! We wish you many happy driving miles in your new Yaris and hopefully we will be seeing you again in the future.

Posted 2 years ago

Burrows Motor Company is rated 4.7 based on 1,061 reviews