Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.72

4.7 Rating 1,064 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

Metrics

4.7

Based on 1,064 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Burrows Motor Company 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

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“Despite there being a long wait time, which was explained at the time of purchase, I was kept up to date with the order details throughout.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 8 months ago

Hello - we are happy to hear your experience with us has been five stars, It's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 8 months ago

“I received excellent and friendly service purchasing my new car.”

Helpful Report

(Rotherham Toyota) - Posted 9 months ago

Hello - we are happy to hear your experience with us has been five star. It's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 9 months ago

“Best customer service ALWAYS”

Helpful Report

(Burrows Kia Barnsley) - Posted 9 months ago

Hello Mrs J Wain - thank you for taking the time to leave us a five-star review, it's all part of the service here at Burrows. Hopefully, we will be seeing you again in the future.

Posted 9 months ago

“Easy to deal with and good experience overall.”

Helpful Report

(Burrows Toyota Worksop) - Posted 9 months ago

Hello Mr D Tempest - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again soon.

Posted 9 months ago

“The 5-star service from Simon when buying our new used Corolla was excellent. Courteous, accurate, calm approach from Simon, the car was everything he said it was and was ready when we came to collect. Would have been 5 stars overall but for the awful way the showroom refurbishment was organised. We really did not appreciate being in a cramped and stifling portacabin for the sale process and it must be hideous for your staff having to put up with that every day, it is not what we expect from Toyota. Finally the manager, a young man whose name we can't recall, was pleasant enough when speaking to us, but had a horrid attitude towards Simon - telling him off in a patronising manner publically for being unsure about having done everything necessary on the new computer system and wanting to be certain we had all the digital documents necessary. That was rude and disrespectful to Simon and embarrassing for us. That manager needs training on the importance of respect for your staff and how to support and motivate them, not tobe condescending to them when they are learning something new.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 9 months ago

“Your salesman Joe was very very helpful in selling me a new Yaris. Very good service all round.”

Helpful Report

(Rotherham Toyota) - Posted 9 months ago

Hi Mrs M Floy - we are pleased to hear your experience with us has been five star, we will pass your comments back to Joe and the rest of the team. We wish you many happy driving miles in your Yaris and hopefully we will be seeing you again in the future.

Posted 9 months ago

“Always very pleasant and quick to help . Even the valeters do a fabulous job ..”

Helpful Report

(Burrows Toyota Worksop) - Posted 9 months ago

Hello Mrs J Strafford - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 9 months ago

“We had the best experience we have ever had buying a car. No pressurised selling; empathetic (David was excellent); detailed and useful information pre and post sale - plus pir new car is fabulous!”

Helpful Report

(Burrows Mazda York) - Posted 9 months ago

Hello - we are happy to hear your experience with us has been five star. We will pass your comments back to David and the rest of the team. We wish you many happy driving miles in your car.

Posted 9 months ago

“Friendly, knowledgeable sales team who are very helpful in finding the right car at the right price for you. Would highly recommend Burrows Toyota to anyone looking for a quality car.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 9 months ago

Hello Mrs D Gardner - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you in the future.

Posted 9 months ago

“I recently purchased a 2020 RAV 4Hybrid. I mainly dealt with Brian and Mo at Wickersley. They made it very easy to enable my part exchange to go through within my budget. Mo was excellent in explaining all the Toyota insurance products and how they work. Would definitely recommend This company.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 9 months ago

Hello Mr M Tickhill - thank you for taking the time to leave us a five star review. We will pass your kind words back to Brian, Mo and the rest of the team. We wish you many happy riving miles in your RAV4 Hybrid and hope to see you again soon.

Posted 9 months ago

“Very friendly and polite, helpful service. Julie dealt with my paper work and was very helpful to me. Jackie was very friendly and helped me with my Toyota app. All in all ,an excellent experience.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 9 months ago

Hello Miss Y Chester - thank you for taking the time to leave s a five star review. We will pass your comments back to Julie, Jackie and the rest of the team. We hope to see you again some time in the future.

Posted 9 months ago

“Pleased with the service received. Staff are always pleasant and ready to help.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 9 months ago

Hello Mr C Annetts - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 9 months ago

“Very good service love my new car. Staff really helpful.”

Helpful Report

(Burrows Kia Barnsley) - Posted 9 months ago

Hello Mrs J Levin - thank you for taking the time to leave us a five-star review, it's all part of the service here at Burrows. We wish you many happy driving miles in your new car.

Posted 9 months ago

“Dean at Kia helped us choose 2 cars, one for myself and one for my husband. We found him to be warm and welcoming and really pulled on his knowledge to choose the perfect cars for each of us. If you are looking for a new car look no further than Burrows and ask for Dean. He's a real credit to the company.”

Helpful Report

(Burrows Kia Barnsley) - Posted 9 months ago

Hello Mr S Torley - we are happy to hear your experience with us has been five-star. We will pass your comments back to Dean and the rest of the team. We wish you both many happy driving miles in your cars and hope to see you again in the future.

Posted 9 months ago

“A great company to buy a car from. The moment we walked into the showroom we new we would be driving away a new car. Lewis was a lovely salesman not pushy, but very informative, knowledgeable, and courteous. Felt really relaxed whilst we were engaged in discussion regarding different cars.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 9 months ago

Mr P Beardsley - we are pleased to hear your experience with us has been five star. We will pass your comments back to Lewis and the rest of the team. We hope too see you again in the future.

Posted 9 months ago

“Sales personal very friendly and very informative”

Helpful Report

(Burrows Mazda Sheffield) - Posted 9 months ago

Hello Mr A Wetherall - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 9 months ago

“It was a lot better this time around the staff was very helpful and professional I will now be visiting the dealership sometime week commencing 17.07.23 to sort out my service package.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 9 months ago

Hi Mrs E Shakespeare - we are very happy to hear your experience with us has been five star. it's all part of the service here at Burrows.

Posted 9 months ago

“I feel myself as value customer”

Helpful Report

(Burrows Toyota Doncaster) - Posted 9 months ago

Hello Mr L Portka - thank you for taking the time to leave us a five star review. We hope to see you again some time in the future.

Posted 9 months ago

“Excellent staff, not pushy, very knowledgeable especially Jacob Watts who I dealt with and of course Theresa who looked after me with plenty of coffee 10 out of 10 for everyone I met.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 9 months ago

Hello Mr C Howarth - thank you for taking the time to leave us a five star review. We will pass your comments back to Jacob and the rest of the team.

Posted 9 months ago

“I found burrows minuet cars very helpful and not pushy like other car companies. I would definitely recommend them to anyone who is looking for a new or used carp”

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(Burrows Mint Cars Sheffield) - Posted 9 months ago

Hello Mrs M Fay - we are pleased to hear your experience with us has been five star. Hopefully we will be seeing you again in the future.

Posted 9 months ago

Burrows Motor Company is rated 4.7 based on 1,064 reviews