Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.72

4.7 Rating 1,064 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

Metrics

4.7

Based on 1,064 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Burrows Motor Company 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

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“Very helpfull and friendly without being pushy at all. A very pleasant experience”

Helpful Report

(Burrows Mazda York) - Posted 1 week ago

Hello Mr Harris - thank you for taking the time to leave us a five star review. We appreciate your feedback and will pass your comments onto the team at York!

Posted 1 week ago

“Very helpful and friendly staff, thoroughly pleased with our experience.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 1 week ago

Hello - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 1 week ago

“Fantastic customer service by Dan as always at Worksop Toyota”

Helpful Report

(Burrows Toyota Worksop) - Posted 1 month ago

Hi Mr West - thank you for taking the time to leave us a five star review, we will pass your comments back to Dan and the rest of the team and hopefully we will be seeing you again in the future.

Posted 1 month ago

“Staff very helpful and knowledgeable”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 month ago

Mrs Houghton - we are happy to hear your experience with us has been five star, it's all part of the service here at Burrows. Hopefully we will be seeing you again in the future.

Posted 1 month ago

“Pleasant staff, quick service, a welcoming environment.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 month ago

Hi Mr Lythe - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 1 month ago

“Darren. your salesman, was extremely helpful and talked me through the decision to buy a Toyota Yaris hybrid. Indeed he has been available since and last week re-set the clock. I love the car. However, I had to call the garage because the car's battery was flat. Alan came and sorted the problem I should have been driving this brand new ex showroom car and building up the battery charge but have since! Mind you is it true that if the Yaris hybrid is left for say a fortnight the battery will run flat? I hope to go on holiday this year and am worried that that is the case. However, apart from that query I must finish on a positive not because the car is fabulous and I had never considered buying a Toyota until being persuaded to go and have a look by my friend Eric and my nephew Alan too. On Friday in the Lidl car park, Barnsley two other customers admired my Yaris and quizzed me. They both had OLD Toyotas. Perhaps potential customers of Burrows, Barnsley. Thank you very much”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 month ago

Hello Mrs Richardson - we are pleased to hear your experience with us has been five star, it's all part of the service here at Burrows. We will pass your comments back to Darren and the rest of the team. We wish you many happy driving miles in your Yaris Hybrid and hopefully we will be seeing you again in the future.

Posted 1 month ago

“Bought a used car car from Toyota Rotherham. Initially spoke to Jamie, and then dealt with Taylor. Both these guys were extremely helpful. Taylor resoponded to all my queries and took his time in dealing with me. Sorted a few issues on the car before collection - which was appreciated. Optional services were discusssed but there was no hard sell. Reception staff were also very helpful, I could see that customer care was important and all staff demonstrated this. Car was fully valeted before collection. Taylor (and Jamie) are a credit to your organisation. Would highly recommend.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 2 months ago

Hello Mr Aman - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your kind words back to Jamie, Taylor and the rest of the team. Hopefully we will be seeing you again in the future.

Posted 1 month ago

“Excellent experience throughout. Raul in sales (Rotherham) looked after us superbly from beginning to end of our purchase of a 2021 Toyota Aygo. Obtained our new car at a fair, competitive price with a generous allowance on our trade-in. As well as Raul, met 8 members of their team having various involvements, Jamie - Sales Manager, Jack - overall manager, a chap from servicing about a particular enquiry, Lorraine from hospitality, handover people, and others, nothing too much trouble to get the right, helpful person involved. All in all a great team there at Burrows Rotherham. Will definitely be back here for our next car.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 2 months ago

Hello Mrs Walker - we are pleased to hear your experience with us has been five star, it's all part of the service here at Burrows. We will pass your comments back to Raul and the rest of the team. We look forward to seeing you again in the future.

Posted 2 months ago

“Sales assistant Claire Bryan very helpful ten out of ten but I wanted some things off old car onto new car made complete mess of doing it so two out of ten made easy job hard”

Helpful Report

(Burrows Toyota Barnsley) - Posted 2 months ago

Hello Mr Hollins - thank you for your feedback, we are pleased to hear that Claire was very helpful. If you would like us to look into the issue with your old car please let us know at info@burrowsmotorcompany.co.uk

Posted 2 months ago

“Jack, mo and team have all been fantastic from the initial discussion and sale start to ongoing input. Well worth the money you pay for the outstanding customer care and service I have received as burrows Wickersley branch.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 2 months ago

Hello - we are pleased to hear your experience with us has been five star. We will pass your comments back to Jack, Mo and the rest of the team. Hopefully we will be seeing you again in the future.

Posted 2 months ago

“With the help of Mark the purchase process was as smooth and trouble free as driving a Mazda CX 30 , thank you.”

Helpful Report

(Burrows Mazda York) - Posted 2 months ago

Hello Mr Wilson - thank you for taking the time to leave us a five star review. We will pass your comments back to Mark and the rest of the team. We wish you many happy driving miles in your Mazda CX-30 and hopefully we will be seeing you again in the future.

Posted 2 months ago

“Great buying experience. All staff very attentive and informative. No pushy sales.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 2 months ago

Hello Mrs Ibbotson - we are pleased to hear your experience with us has been five star, it's all part of the service here at Burrows.

Posted 2 months ago

“The gentleman that deals with motability cars was very good. When I picked my car up he set everything up in the car. I am very pleased with my car only problem is there is no rear windscreen wipes and that is very bad because you cannot see out of it”

Helpful Report

(Burrows Toyota Doncaster) - Posted 2 months ago

Hello Mrs Sanderson - we are pleased to hear your experience with us has been five star, it's all part of the service here at Burrows. Thank you for leaving this feedback!

Posted 2 months ago

“Excellent experience at the showroom Jacob the sales man was very helpful and pleasant He did not pressure us to buy but did us an excellent deal when we had decided to purchase After sales help was excellent as well”

Helpful Report

(Burrows Mazda Sheffield) - Posted 2 months ago

Hello Mrs Long - thank you for taking the time to leave us a five star review. We will pass your comments back to Jacob and the rest of the team. Hopefully we will be seeing you again in the future.

Posted 2 months ago

“Great experience. Pleasure doing business with them. Can’t thank them enough 👍”

Helpful Report

(Burrows Toyota Barnsley) - Posted 2 months ago

Hello Mrs Mcgowan - we are happy to hear your experience with us has been five star. We will pass your comments back to the team and Hopefully we will be seeing you again in the future.

Posted 2 months ago

“Very pleasant staff”

Helpful Report

(Burrows Kia Barnsley) - Posted 2 months ago

Hello Mrs Wayne - thank you for taking the time to leave us a five star review.

Posted 2 months ago

“Adrian was brilliant - helpful, not pushy, courteous, and also very factual. Would mit hesitate to deal with Burrows and Adrian again!”

Helpful Report

(Burrows Toyota Worksop) - Posted 2 months ago

Hello Mrs Vernon - we are pleased to hear your experience with us has been five star. We wish you many happy driving miles in your Yaris and We look forward to seeing you again in the future.

Posted 2 months ago

“Excellent from start to finish. Nothing too much trouble.Staff very knowledgeable.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 2 months ago

Hello Mr Dale - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 2 months ago

“Having spotted the Yaris Y20 on line I arraged a viewing and visited your showroom on Penistone road , having been many times I know it well, the initial inquiry was with Tim , who looked after me really well and arranged the trade-in price for my Auris, my next visit I met David Williamson who I have know many years and have bought many cars from him over many years, a lot on his recommendation. As usual from David I was treated as a valued customer , he guided me through the buying procedure with expert ease, so much has changed over the last few years in this digital age, David was very friendly and courteous as usual, he knew what I wanted and provided it with expert ease , my thanks to him, I must say too, it's lovely to see a long standing familiar face at your company, it inspires confidence and trust for sure, I know David is a long standing respected and valuable member of staff, long may he reign, thanks to everyone at Burrows Toyota. Sincerely yours Tony Hammond”

Helpful Report

(Burrows Toyota Sheffield) - Posted 2 months ago

Hello Mr Hammond - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your kind words back to Tim, David and the rest of the team. Hopefully we will be seeing you again in the future.

Posted 2 months ago

“Very happy with my buying experience at Burrows rotherham can't thank everyone enough very polite and friendly team big shout out to Raul very welcoming and a great salesman made my experience of buying my new car trouble free. Hopefully the start of a long and happy future relationship when I return to upgrade to a new model.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 2 months ago

Hello Mr Bell - we are happy to hear your experience with us has been five star. We will pass your comments back to Raul and the rest of the team at Rotherham. Hopefully we will be seeing you again sometime in the future.

Posted 2 months ago

Burrows Motor Company is rated 4.7 based on 1,064 reviews