Burrows Motor Company Reviews

Name: Burrows Motor Company
Rating: 4.72

4.7 Rating 1,064 Reviews

94 %

of reviewers recommend Burrows Motor Company

Company Reviews

Metrics

4.7

Based on 1,064 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Burrows Motor Company 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional very welcoming very courteous”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 week ago

Hello Mr Burden - we are pleased to hear your experience with us has been five star.

Posted 1 week ago

“Burrows Motor Company, Rotherham are such a pleasure to deal, friendly and welcoming. Excellent service in all areas and extremely knowledgeable about the cars on sale. Evalina (sorry if spelling is wrong) was so very helpful in explaining the Toyota CHR cars available, nothing was too much trouble. We were offered coffee or tea and a biscuit, which was really nice touch. When we collected our new car on the 1st of March 2024 it was made such a special occasion for us. Evalina made sure we were satisfied with our new car and explained and showed us how to use and operate various new items. Many thanks to her, the Manager and all. We communicated by visiting Rotherham branch and telephone.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 1 week ago

Hi Mrs Skidmore - we appreciate you taking the time to leave us a five star review. We will pass your kind words back to Evalina and the rest of the team at Rotherham. Thank you for choosing Burrows Toyota!

Posted 1 week ago

“up to this point in time i have found burrows motor company simply perfect.”

Helpful Report

(Burrows Toyota Barnsley) - Posted 1 week ago

Hi Mr Revitt - we appreciate your kind words, it's all part of the service here at Burrows.

Posted 1 week ago

“Great cars, great team, great service!”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 week ago

Hello Mr Flynn - thank you for leaving us a five star review, it's all part of the service here at Burrows.

Posted 1 week ago

“From first making contact with Claire through to driving out the showroom with David the whole experience with Mazda York was fantastic. Both have been so helpful & professional with nothing too much trouble. I would highly recommend this company!”

Helpful Report

(Burrows Mazda York) - Posted 1 week ago

Hello Miss Jacques - we love hearing your experience with us has been five star, it's all part of the service here at Burrows. We will pass your comments onto Claire, David and the rest of the team. Thank you for choosing Burrows Mazda!

Posted 1 week ago

“Made it a really easy process with a car exchange can’t thank them enough! Did everything and more for us”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 week ago

Hi Mr Pine - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows.

Posted 1 week ago

“This is my 3rd car with Burrows. Reason why I keep coming back (apart from the car) is the fantastic service, from the lovely welcome as you walk through the door to the professionalism of the salespeople.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 1 week ago

Hello Reverend - thank you for taking the time to leave us a five star review. Hopefully we will be seeing you again in the future.

Posted 1 week ago

“Great team, very helpful, with all the right answers. My second purchase from Burrows excellent.”

Helpful Report

(Burrows Mazda York) - Posted 1 week ago

Hello Mr Sadler - we are pleased to know you've had a five star experience with us, it's all part of the service here at Burrows.

Posted 1 week ago

“Excellent service. Comprehensively explained all aspects of the process.”

Helpful Report

(Burrows Toyota Sheffield) - Posted 1 week ago

Hi Mr Walker - we are pleased to hear your experience with us has been five star!

Posted 1 week ago

“What a lovely place to buy a car, from the moment you walk in the door you are made to feel welcome, that you are important to the sales person you are dealing with. apart from that all the other staff you come in contact with treat you in the same manner. You are important to them. So thank you to Abby and Dan, we had a lovely experience.”

Helpful Report

(Burrows Toyota Worksop) - Posted 1 week ago

Hello Mr Bartholomew - we appreciate you leaving us a five star review, it's all part of the service here at Burrow. We will pass your comments onto Abby and Dan.

Posted 1 week ago

“I brought my new car Mazda cx60 and the sales people were very good not pushy.”

Helpful Report

(Burrows Mazda Sheffield) - Posted 1 week ago

Hello Mr Hodgkinson - thank you for taking the time to leave us a five star review. We appreciate your feedback. Wishing you many happy driving miles in your CX-60.

Posted 1 week ago

“You changed the collection date 3times Then when it came to collection it had the wrong Reg plates on so had to wait for them to be changed”

Helpful Report

(Burrows Toyota Rotherham) - Posted 1 week ago

Hi Mr Jones - we are sorry your experience with us has not been five star. We will pass your comments back to the team at Rotherham.

Posted 1 week ago

“Love our Toyota cars , and the staff are always so pleasant . Disappointing because we came out without a spare key and we are still waiting. Also missing a list of mobility & Toyota useful numbers . Seemed a bit disorganised this to mg E”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 week ago

Hello - sorry your experience with us has not been five star. Could you email us at: info@burrowsmotorcompany.co.uk so we can look into this for you?

Posted 1 week ago

“As always, brilliant service!”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 week ago

Hello Mr Sprakes - we appreciate your feedback!

Posted 1 week ago

“Dan sold us the new C-HR.He is always friendly and helpful.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 week ago

Hello Mr Ball - thank you for leaving us a five star review, we will pass your comments back to Dan and the rest of the team at Doncaster. Wishing you many happy driving miles in your new Toyota C-HR!

Posted 1 week ago

“A fairly straightforward process in acquiring my new Motability vehicle. This is the first time I’ve done this so was unaware of the experience. I am very pleased with the new vehicle and impressed by the fuel economy. I had to wait several months for the car to become available but was worth the wait.”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 week ago

Hi Mr Smith - we appreciate you taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your comments back to the team at Doncaster. We wish you many happy driving miles in your new Motability Vehicle!

Posted 1 week ago

“Nothing to much trouble”

Helpful Report

(Burrows Toyota Doncaster) - Posted 1 week ago

Hello Mr Bennett - thank you for leaving us a five star review.

Posted 1 week ago

“We found our last car through CarWow at Burrows. We had a great experience with all the staff we dealt with throughout the purchasing process. Hence we returned to purchase and part ex for our new car. We had the same great experience, with all the staff again. Very happy with the whole purchasing process, whilst getting to know many of the staff that were so helpful and knowledgeable.”

Helpful Report

(Burrows Toyota Rotherham) - Posted 1 week ago

Hi Mr Town - we are pleased to hear your experience with us has been five star, it's all part of the service here at Burrows. We will pass your comments back to the team at Rotherham.

Posted 1 week ago

“First class in every department Thank you”

Helpful Report

(Burrows Kia Barnsley) - Posted 1 week ago

Hi Mrs Hirst - we are pleased to hear you had a five star experience with us, it's all part of the service here at Burrows.

Posted 1 week ago

“They knowledgabily guided me through to the exact model I needed and then got the price to a figure we both agreed on. There were excellent in all aspects.”

Helpful Report

(Burrows Mazda York) - Posted 1 week ago

Hello Mr Gregg - thank you for taking the time to leave us a five star review. We will pass your comments onto the team at Mazda York. Hopefully we will be seeing you again in the future.

Posted 1 week ago

Burrows Motor Company is rated 4.7 based on 1,064 reviews