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Burnhills Reviews

4.9 Rating 5,841 Reviews
99 %
of reviewers recommend Burnhills
Company Reviews Product Reviews
3,896
 Metrics Info
4.9
Based on 5,841 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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5
Hayley Wills
Hayley Wills
Verified Buyer
“First time I've ordered from here, quick delivery, boxed well. I bought the horse hamper for secret santa at the yard, very value for money, very pleased with it. Wasn't wrapped properly but all it needed was bow undoing and wrapping the film again, nice nd easy job for me. Can't fault them, will order again from here.”
Burnhills 5 star review on 29th November 2023 Burnhills 5 star review on 29th November 2023
Helpful Report
Posted 4 months ago
5
Angela Harrison
Angela Harrison
Verified Buyer
“I have been buying from Burnhills for over 30 years. Loads of choice. Great people. My old horse of 28 looks fabulous.”
Burnhills 5 star review on 19th September 2023 Burnhills 5 star review on 19th September 2023
Helpful Report
Posted 7 months ago
5
Jean Sandever
Jean Sandever
Verified Buyer
“Brilliant product helps to keep weight on my old girls. 28 and 29 year old arabians one of whom can't eat hay.”
Burnhills 5 star review on 23rd April 2023 Burnhills 5 star review on 23rd April 2023
Helpful Report
Posted 1 year ago
5
Rachael Pateman
Rachael Pateman
Verified Buyer
“Great service”
Burnhills 5 star review on 30th November 2022
Helpful Report
Posted 1 year ago
5
D D Devlin
D D Devlin
Verified Buyer
“Excellent”
Burnhills 5 star review on 27th August 2021
Helpful Report
Posted 2 years ago
5
A Wallis
A Wallis
Verified Reviewer
“Got tired of wheelbarrow wheel punctures, found the perfect no puncture wheel here. Unlike most places the wheel on Burnhills Site has an additional diagram that shows the exact size of the wheel height thickness and axel diameter and bolt / nuts required. Perfect !! I opted for click and collect the wheel was in my boot and I was on my way in a couple of mins. Great service and a very competitive price.”
Burnhills 5 star review on 19th July 2021
Helpful Report
Posted 2 years ago
5
Emma Larney
Emma Larney
Verified Buyer
“Very pleased, one of the few companies who aren’t charging excessive postage costs! Very happy with my purchase, value for money and arrival time in the post, would order from again and recommend! My pup is very happy in her new grown up harness!”
Burnhills 5 star review on 25th May 2021
Helpful Report
Posted 2 years ago
5
Sophia Fidler
Sophia Fidler
Verified Buyer
“I bought two Weatherbeeta coats for my dogs. The transaction on the website was simple, the cost was the cheapest on the net and they arrived within days, well packaged and in their own zip up protective plastic carriers. The coats fit a treat and will be an absolute godsend in the months to come after dog walks getting wet and muddy!! They will be kept warm and dry on car journey's home. No more muddy towels in the car or at home with these snugglers! Here's a photo of little Darcy in her coat. I ordered a medium and probably could have got a small but she has plenty of room to move in it. I will get a shot of Hugo when I can catch him!”
Burnhills 5 star review on 19th September 2020 Burnhills 5 star review on 19th September 2020
Helpful Report
Posted 3 years ago
5
Robert Ramsay
Robert Ramsay
Verified Buyer
“Very good value and very quick delivery service nothing to complain about stopped using Fetch.co.uk due to lockdown”
Burnhills 5 star review on 5th July 2020
Helpful Report
Posted 3 years ago
5
Maria And Roma The Great Dane
Maria And Roma The Great Dane
Unverified Reviewer
“Wish I’d discovered Burnhills years ago. Brilliant service and delivery and a very broad range of products.”
Burnhills 5 star review on 3rd June 2020
Helpful Report
Posted 3 years ago
5
Maria And Roma The Great Dane
Maria And Roma The Great Dane
Verified Reviewer
“Wish I’d discovered Burnhills years ago. Brilliant quick service and delivery. Also got a good range of products, some of which are specialist and essential for dogs like mine that are sensitive to some food types.”
Burnhills 5 star review on 3rd June 2020
Helpful Report
Posted 3 years ago
5
Robert H Roberts
Robert H Roberts
Verified Buyer
“Prompt, efficient ordering and delivery process.”
Burnhills 5 star review on 2nd September 2019
Helpful Report
Posted 4 years ago
5
Eleanor Rose Kitchen
Eleanor Rose Kitchen
Verified Buyer
“First time buyer from here, fantastic sale prices! Fast and easy delivery! Definitely buy again. My horse approves of his super new fly mask”
Burnhills 5 star review on 21st August 2019
Helpful Report
Posted 4 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered Haybar from Burnhills. Good quality product & a bit cheaper than with manufacturer. Fast delivery. My horse loves it, and so do I. Very tidy and helps to encourage her to eat in head down position. Very helpful with more time in the box in long winter days.”
Burnhills 5 star review on 27th December 2018
Helpful Report
Posted 5 years ago
5
Ian MacDonald
Ian MacDonald
Verified Buyer
“Transaction went very smoothly. Will be using again.”
Burnhills 5 star review on 2nd November 2018
Helpful Report
Posted 5 years ago
3
Shoulanne Ahad
Shoulanne Ahad
Verified Buyer
“Great admin!quick reply and they sort out any problems with no problems.”
Burnhills 3 star review on 24th August 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Ordered Monday lunchtime delivered Wednesday morning - In France !!”
Burnhills 5 star review on 17th April 2018
Helpful Report
Posted 6 years ago
5
Jackie White
Jackie White
Verified Buyer
“Fantastic item, good value, wonderful service, thanks”
Burnhills 5 star review on 7th March 2018
Helpful Report
Posted 6 years ago
4
Keith Mcmanus
Keith Mcmanus
Verified Buyer
“Excellent communications and even better delivery times, Got my business, Happy New Year!”
Burnhills 4 star review on 26th December 2017
Helpful Report
Posted 6 years ago
5
Victoria Mann
Victoria Mann
Verified Buyer
“Order was quick and easy and arrived in good time”
Burnhills 5 star review on 2nd December 2017
Helpful Report
Posted 6 years ago
5
Georgia Nicholson
Georgia Nicholson
Verified Buyer
“Delivered on time and items placed where I need them.”
Burnhills 5 star review on 20th October 2017
Helpful Report
Posted 6 years ago
5
Stuart Marriott-Laurie
Stuart Marriott-Laurie
Verified Buyer
“I ordered 20-10-10 fertiliser for my lawn to give it a boost this summer. Fertiliser arrived on time and in sealed dry bags. Great product. Great service.”
Burnhills 5 star review on 17th August 2017
Helpful Report
Posted 6 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Easy ordering and arrived well packaged and in good time. Thanks!”
Burnhills 5 star review on 20th May 2017
Helpful Report
Posted 6 years ago
5
Donna Nelson
Donna Nelson
Verified Buyer
“I had been looking everywhere for an affordable dog food that my staffy would thrive on and actually eat. I finally found it here and with delivery too. Both Simon and myself are very happy.”
Burnhills 5 star review on 5th January 2017
Helpful Report
Posted 7 years ago
5
Annemieke Plass
Annemieke Plass
Verified Buyer
“Great service and quick delivery for a great product”
Burnhills 5 star review on 13th September 2016
Helpful Report
Posted 7 years ago
5
Roy Macdonald
Roy Macdonald
Verified Buyer
“Delivery was as scheduled and having a timed delivery is perfect, saves waiting in all day for a parcel thats not coming, well packed and my hens love the corn - perfect.”
Burnhills 5 star review on 2nd September 2016
Helpful Report
Posted 7 years ago
5
Sheree Whittaker
Sheree Whittaker
Verified Buyer
“Burnhills certainly burn some rubber over those hills when sending out their deliveries... I ordered from them in the early hours of the morning one day and the next day they were here with my order, how's that for service... the company I used to use took a week to bring my much needed order, which meant I had to do a 10 miles round trip to go and get supplies, I've used Burnhills a couple of times now and shall be using them in the future... go Burnhills, you rock, well done”
Burnhills 5 star review on 11th August 2016
Helpful Report
Posted 7 years ago
5
Jo Riley
Jo Riley
Verified Buyer
“Product arrived quickly , was well packaged and is perfect! Jeeves needs his salt in this hot weather. Thanks guys!”
Burnhills 5 star review on 8th June 2016
Helpful Report
Posted 7 years ago
5
Tony Pennington
Tony Pennington
Verified Buyer
“Very very happy with service.amazing.very good price fast delivery. Text when on way.fab.will be back for my micro pig food.they even gave me advice on what to feed her. Amazing.thankyou.”
Burnhills 5 star review on 17th May 2016
Helpful Report
Posted 7 years ago
5
Edna Hutchings
Edna Hutchings
Verified Buyer
“very good all round.my posh spoilt bantams love your grain and pellets.”
Burnhills 5 star review on 7th April 2016
Helpful Report
Posted 8 years ago
Burnhills is rated 4.9 based on 5,841 reviews
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