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Burnhills Reviews

4.9 Rating 5,839 Reviews

99 %

of reviewers recommend Burnhills

Company Reviews

Product Reviews

4.9

Based on 5,839 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Burnhills 5 star review on 29th November 2023

Burnhills 5 star review on 29th November 2023

Burnhills 5 star review on 19th September 2023

Angela Harrison

Burnhills 5 star review on 19th September 2023

Angela Harrison

Burnhills 5 star review on 23rd April 2023

Burnhills 5 star review on 23rd April 2023

Burnhills 5 star review on 30th November 2022

Rachael Pateman

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loving the hemp bedding. I bought it for my chicken coop. My chickens love it, it keeps the dust levels low & is very easy to do a spot clean with. The service when I went to the store was great too. They kindly brought the bedding out to my car & put it straight into the car boot for me. Will definitely be shopping there again. The only downside was trying to find parking. Not sure if it was a one off, but it was extremely busy with plant drivers driving about and trucks trying to get into the estate, so it was a bit of a squeeze. But otherwise, it was a very positive experience.”

Posted 3 years ago

“Happy with service and quality of goods. Value for money, also good.”

Posted 3 years ago

“Easy to order online Kept me posted about dispatch and arrival. Delivered quickly. Informed of time. Will definitely use them again”

Posted 3 years ago

“Very good dog food for my dog who has lots of different allergies. Was recommend this food and I’m glad I tried it”

Posted 3 years ago

“Outstanding service from Burnhills. Thanks”

Posted 3 years ago

“Good service and communication lovely dog bed but it was too small a bit disappointed I had to pay to return it so I wont be buying from Burnhills again.”

Posted 3 years ago

“Easy ordering online system that was efficient and product affordable”

Posted 3 years ago

“Ordered my first products, arrived next day as promised.”

Posted 3 years ago

“Put customers points on when ordering on line”

Posted 3 years ago

“Great quick delivery”

Posted 3 years ago

“Item arrived quickly and well packaged. Customer service responded promptly in relation to a return. The price of the item was competitive, and if returns were free (even if just during lockdown) I would give 5 stars.”

Posted 3 years ago

“I could only find/select one delivery option with DPD which was quite expensive.”

Posted 3 years ago

“Good Product, good delivery time. Just a bit expensive - I was in a rush but I’ll look around more carefully next time.”

Posted 3 years ago

“Excellent service”

Posted 3 years ago

“Good food quick delivery”

Posted 3 years ago

“Ordering process was simple and accurate. As a prime member, disappointed by Brownhills returns policy, given i bought something size related and sizes in brands vary. The delivery of the item was timely and the product was as expect. I did not have to return the item, but that does not make the policy any less poor. I would procure again from Brownhills but likely after looking elsewhere and not for expensive items.”

Posted 3 years ago

“This was my first purchase from Burnhills. I bought wheat bran, not for a horse but for growing mealworms. It was a finer flake than my usual supply of human quality bran though it looked, smelled and felt good. I was a bit concerned over the possibility of pesticide residue so I have used the wheat bran in only 2 trays (out of 23) so far. A week later both trays are still thriving. Navigating the website was easy enough, as were the payment options, but I could only find a 'next day' delivery option which was expensive. I would have preferred a cheaper option of 3 - 7 days. However the goods did arrive the following day as promised so I was pleased with that Would I buy from Burnhills again - yes, most definitely.”

Posted 3 years ago

“Very nice feed”

Posted 3 years ago

“Good prompt service”

Posted 3 years ago

“Wait for 3 day from ordering”

Posted 3 years ago

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Burnhills is rated 4.9 based on 5,839 reviews