“So far so good. App works well and got my £50 referral money with no fuss. Seem a good company and had no issues moving over. Like the idea of having only one tariff as it means I know I’m on the best tariff they have.
If these didn’t work out I was going to try Octopus energy but currently can’t see why I would move again.”
“Do not get your energy here. They have been charging me £10 a day on a pre-payment meter for my electric. I have complained about the amount I have been charged many times before and I was told to have someone look at my meter (because there is definitely an issue with it) it was going to cost me a further £120 to have someone look at it!
One night, my money wouldn't load onto the meter and it was the middle of winter. I phoned them to ask them to do something and I was assured on the phone by the man that my electric wouldn't get cut because it was winter. Well, It did! They cut it and my son was only 2 at the time, so, we were left in the dark and the cold. What an awful company!! I wouldn't recommend this company to my worst enemy.”
“Best thing is you can just scan your gas meter it’s so easy
They send enough emails to keep you informed about switch and how it works, and enough emails to get the info they need.
Gives notice when you need meter readings and invoices are quick to be received”
“VERY DISAPPOINTED WITH BULB TO BE HONEST, WOULD NOT RECOMMEND AT PRESENT. THEY PORTAY THEMSELVES AS A PRICE COMPETITOR AND THEN WHEN YOU SIGN UP THEY PUT THE PRICES RIGHT UP TO THE GOVERNMENT CAP SO NO GAIN FOR ME AT ALL. WHOSE FAULT? mine: for hoping they would be cheaper in the long run as they advertise. By the way who gave a price reduction when wholesale gas prices dropped massively last year? Not Bulb? If I could give 0 I would.”
Posted 21 hours ago
Thank you for leaving us a review.
We are sorry to hear that you've not had a good experience with Bulb. We did have a price increase on the 17th April. After these changes Bulb is still below the energy price caps.
Overall, Bulb prices are £81 below the ’Default’ energy price cap, which limits the annual cost of energy for people who pay by direct debit. And for Pay As You Go members, Bulb prices are £9 below the ’Prepayment’ price cap, which limits the cost of energy for people who top up. You can see more about our price change in our blog post here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-mar-21
We did also have a reduction in gas prices, to reflect the wholesale market, in the October price change, you can see the details of this here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-sept-20.