BUILT/ Reviews

4.63 Rating 1,391 Reviews
91% of reviewers recommend BUILT/

About BUILT/ : Building supplies on demand. BUILT/ is not your traditional builder’s merchant.
Yes we are built for the trade and we sell all the building supplies you’d expect to find in a typical builders merchant but we value the tradesmans time more than anything else. As a result we’ve built a business based on giving you very competitive prices up front, offering you great service and faster ways to get your building materials to the site as quickly and efficiently as possible.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver
average delivery time
Next Day
on-time delivery
Greater than 94%
accurate and undamaged orders
Greater than 93%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.84 out of 5
"Good service"
Helpful Report
Posted 6 months ago
"Easy and nice staff"
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Posted 6 months ago
"Great prices and products when compared to other trade suppliers"
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Posted 6 months ago
"Exelent price and quality well informed and quick delivery would use again"
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Posted 6 months ago
"I always think you can judge a company by how they act when things go wrong. Had an issue with an order and BUILT dealt with it perfectly. Makes it very reassuring for future orders. Good attitude."
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Posted 6 months ago
"Exerlent sevice ordered on the phone very easy . Will use you again . And will recommend you to anybody"
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Posted 6 months ago
"Great customer service, staff very helpful. Always greeting with a smile."
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Posted 6 months ago
"Good and fast service 👍🏼"
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Posted 6 months ago
"Great staff, quick service and easy to find products and great prices!!"
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Posted 6 months ago
"Ordered and got delivered before time thanks"
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Posted 6 months ago
"Superb"
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Posted 6 months ago
"Simple and clear ordering system, delivery (just) came in delivery slot, delivered in its right location safely and securely will use again"
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Posted 6 months ago
"Great products and competitive prices!"
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Posted 6 months ago
"Always excellent service and always got everything I need in stock"
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Posted 6 months ago
"Good products but prices differ on Web to prices in catalogue"
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Posted 6 months ago
"The team are always cheerful and very helpful. I have recommended you to others. Thanks for great service. John"
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Posted 6 months ago
"Very nice staff, easy to order! Always has some lovely promotions like free food or gifts."
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Posted 6 months ago
"Have made a number of visits to Built recently. Staff are always professional, friendly and willing to help."
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Posted 6 months ago
"Easy collection and friendly staff"
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Posted 6 months ago
"Excellent service provided"
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Posted 6 months ago
BUILT/ is rated 4.63 based on 1,391 reviews