BUILT/ Reviews

4.64 Rating 1,259 Reviews
92% of reviewers recommend BUILT/

About BUILT/ : Building supplies on demand. BUILT/ is not your traditional builder’s merchant.
Yes we are built for the trade and we sell all the building supplies you’d expect to find in a typical builders merchant but we value the tradesmans time more than anything else. As a result we’ve built a business based on giving you very competitive prices up front, offering you great service and faster ways to get your building materials to the site as quickly and efficiently as possible.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver
delivery methods
Next Day
average delivery time
Greater than 94%
on-time delivery
Greater than 93%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"Good value, quick turn around delivery from order, easy to order. I wish that i had known about BUILT earlier. Excellent service & happy customer."
Posted 2 minutes ago
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"Great Service, helpful staff alwsys to hand, great choice and extremely low prices. The odd computer errors here and there but nothing's perfect in life. Thank you for a great job your doing. 100% SATISFACTION.Jazz"
Posted 29 minutes ago
"Generally good prices and service. Occasionally things are under stocked however generally it's my go to retailer for building materials"
Posted 1 hour ago
"Good service a few teething problems but I like the concept"
Posted 1 hour ago
"The product I brought was cheap then other places, staff are very nice."
Posted 1 hour ago
"very good customer service"
Posted 2 hours ago
"Quick and efficient service to load your vehicle when you arrive to pick up your goods. Excellent prices."
Posted 4 hours ago
"Excellent customer service. Very friendly staff and lowest prices around."
Posted 4 hours ago
"Excellent service, very helpful staff, a far more personal service than other leading diy stores, a pleasurable experience."
Posted 5 hours ago
"Took to long to find items....waited in the cold for half hour"
Posted 10 hours ago
"Would certainly use this company again. I had excellent service from them."
Posted 11 hours ago
"Great service fast and reliable every time too marks built"
Posted 12 hours ago
"Quick delivery items was as prescribed"
Posted 12 hours ago
"Excellent product and excellent customer service. Nice touch free drink and breakfast not to mention £20 Nando’s! Who doesn’t love a Nando’s"
Posted 14 hours ago
"Love it, the simplicity of the order and collection process is a dream!"
Posted 14 hours ago
"Purchased a number of items from Built, never had an issue. Staff are always helpful. Will definitely use again."
Posted 15 hours ago
"I like BUILT because they are always staff on boerd to help you and you can Evan grab a FREE coffee while you wait!"
Posted 17 hours ago
"Excellent customer service, great customer experience, Tracey was very help."
Posted 17 hours ago
"By far the best builders merchants ive used in many of year and the helpful pleasant staff is an added bonus."
Posted 1 day ago
"Good prices for their stock but didn't phone me when they had the hardcore arrive like they said they would so had to make other arrangements will do business with them again"
Posted 1 day ago
BUILT/ is rated 4.64 based on 1,259 reviews

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