Building Supplies Online (BSO), Oxfordshire Reviews

4.00 Rating 4 Reviews
75% of reviewers recommend Building Supplies Online (BSO), Oxfordshire
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Vantage Business Park, Bloxham Rd, Banbury OX16 9UX, UK

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"Extremely painful company to try and deal with, totally failed service all round. If you are thinking of buying something give them a call first to check a) someone actually exists and works there b) they have the item in stock (unlikely) & c) they will be able to honour their delivery commitments. Finally Pay on Credit Card - high chance you will need Section 75 protection Ordered insulation & plasterboard from them for a set delivery date - big and bulky with kerbside delivery so had to ensure someone in. 3.20pm the day before they email (so you better be sure you check emails) they are unable to deliver until the following week. Rearranged for following week, expected delivery but they hadn't even thought about dispatching. 3-4days between email ticket responses. Some 2 weeks later they were again supposed to deliver - Nothing. Zero Communication, Zero delivery. I even gave them a couple of days to get in touch, perhaps apologising but Zilch. Had to pretend on the Live Chat (joke -very slow, low chance of response) to be a new customer just to be able to interact with someone as about an hour ringing the phone line (a Monday mid-morning ) was pointless. Took them another day to refund credit card despite being told to do it that day..."
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Posted 2 months ago
"Ordered online and item delivery promptly without any trouble."
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Posted 7 months ago
"Good price, clear delivery date options, delivery on the scheduled day, a very pleasing experience."
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Posted 7 months ago
"Great choice and excellent prices"
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Posted 8 months ago
Building Supplies Online (BSO), Oxfordshire is rated 4.00 based on 4 reviews

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