Building Supplies Direct Reviews

4.5 Rating 2,049 Reviews
88 %
of reviewers recommend Building Supplies Direct
4.5
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Good product slow delivery but maybe its the royal mail they use
Helpful Report
Posted 3 years ago
Great price for the item and delivered in reasonable time. Would have given 5 stars but I didn't get a response to my email...... However this could be due to staffing levels etc at this current difficult time. Generally very happy.
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Posted 3 years ago
Did what it said on the tin.
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Posted 3 years ago
on time, no probs.
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Posted 3 years ago
Great service Reisser screw tubs. But why plastic Tubs. The world will survive with out plastic would give 5 stars if cardboard boxes.
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Posted 3 years ago
Good, but you need to package something like a safe, as the last thing a customer needs is the postman, the courier and everyone else thinking they have valuables that require a safe. Luckily this was destined for a school.
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Posted 3 years ago
NOT a negative report, but a comment on the packing. Having ordered 3 weed pullers, I was a bit surprised, when they all arrived together and the sharp points at the base of one of the pullers had worked itself through the bit of bubble wrap and was sticking out. Perhaps a couple of layers of cardboard around the base would have prevented this happening. However, all in all, happy with the service and hope the product is as good. Many thanks.
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Posted 3 years ago
Good service . the packaging using long lengths of plastic tape was excessive and not good for the enviroment
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Posted 3 years ago
Great service! / Product! /price! / Communication! Please bare in mind that the "tracking number" that you are given, is purely confirmation of delivery, and CANNOT be used to track the progress of your delivery. Other than that - highly recommend.
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Posted 3 years ago
Good service. Well done.
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Posted 3 years ago
I was more than satisfied
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Posted 3 years ago
No complaints with delivery or packing however the 1.8m Faithfull Feather Edge I bought was plain with no scale on it so wasn't as describe on website. The 1.4m Feather also bought at the same time had the scale marks on it.
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Posted 3 years ago
Very impressed, goods where in good quality, but being aerosol cans, maybe a bit more packing, they we're rolling around!
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Posted 3 years ago
As described, arrived quick, ready to use (when it stops raining!)
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Posted 3 years ago
VERRY GOOD AND VERY QUICK DELIVERY
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Posted 3 years ago
The order was short by a tube of silicon. I was refunded for the missing tube. I'm not impressed !
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Posted 3 years ago
Shame they did not advise me of a late delivery because of stock replenishment. It would have been a five, like at my previous order!
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Posted 3 years ago
Great service, good prices and overall a very good experience. Unfortunately one of my tins of ronseal warm stone paint was dented and had leaked all inside the bag. For this I took a star off. X
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Posted 3 years ago
Great product and delivery service But the express nails that I ordered states 50 in a box on the web site and when they arrived they were in bags of 32, I have emailed about this but NO Reply
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Posted 3 years ago
Website could indicate that they're not currently open to callers (Sept 2020) and are only accpting online orders (I made a fruitless 1.5 hours round trip!) . Having said that, the items I ordered arrived within the given timescale (3-5 working days) and are just what I needed.
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Posted 3 years ago
Building Supplies Direct is rated 4.5 based on 2,049 reviews