Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.05

4.1 Rating 1,640 Reviews

75 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,640 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 20th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was acknowledged promptly and information provided about the delivery time. The order was delivered quickly and was of good quality and value for money. Would definitely consider using Builders Marketplace again.”

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Posted 1 year ago

“The materials I ordered were of good quality but the edgings were a bit curved but I still managed to us them , all in all everything was fine”

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Posted 1 year ago

“Despite a part of my order being a bit slow because of the delivery company, Mollie soon sorted the problem out, a good service”

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Posted 1 year ago

“Price was really good, delivery time was with in estimated time. Unfortunately sheet came out of packaging slightly damaged, luckily I could work around it. I recommend Edge Protection, Corners were well Protected. I will use again though. Rgds”

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Posted 1 year ago

“The wood was good. Driver helped a little with the delivery.”

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Posted 1 year ago

“easy to use, have not finished my DIY job yet would recommend these boards”

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Posted 1 year ago

“Excellent quality product. Only qualm is I would have liked more notice on when the delivery would be. Delivery person was helpful and polite though”

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Posted 1 year ago

“Good thanks. Blockboard is not what itwas though.”

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Posted 1 year ago

“Very good. Needed to double up…but looks good round the van window”

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Posted 1 year ago

“My order was lost by the delivery company but a phone call to builders marketplace sorted a replacement and 2 days later it arrived.very happy with the products”

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Posted 1 year ago

“Helpful staff on product selection”

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Posted 1 year ago

“Wheelie Bin Lids: Builders Marketplace is the top place to buy replacement lids. They also sell hinge clips but only for their own ranges. I would really love them to stock a larger range of hinge clip sizes as bins even in one area have many vintages and come form different suppliers and their specification are all different. Fixing the lids so they stand up to the bin lorries is a nightmare and simple fixes like the right size clips would be unbeleiveably helpful and save waste. Sorry--BM--it's not your battle alone but as the premium bin lids supplier I hope you can find a way to help out!”

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Posted 1 year ago

“First class service well done 👍”

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Posted 1 year ago

“I purchased Phenolic paint from Builders Marketplace to protect Gorilla Board when being used outside. The product was perfect for the application required. Delivery was delayed slightly by DHL when they put the delivery on hold for some reason without explanation which delayed the project I was working on, otherwise this would have been a 5 star review. Excellent company to deal with and they supply good products at very competitive prices. I will be dealing with them again.”

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Posted 1 year ago

“Very happy with purchase . But delivery cost expensive”

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Posted 1 year ago

“It happened as you said”

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Posted 1 year ago

“The goods I ordered were delivered promptly having placed the order just before Easter and arriving just after good customer service and I will use them again”

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Posted 2 years ago

“Happy with the product but not the packaging or delivery - was not informed when it would be delivered and had paid £25 plus for the delivery”

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Posted 2 years ago

“No problem. Viewed and had to wait stock replacement but only 4-5 days and then ordered and sent and arrived next day via courier.”

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Posted 2 years ago

“The product was fine, but a 3 to 5 day delivery window is poor. I asked for an update on delivery and none came. The first thing I knew was a call from the driver saying that he was outside my house ( I was 30 miles away) he dropped the items off outside my house ( as per my instructions) and left.”

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Posted 2 years ago

Merchanting Ltd is rated 4.1 based on 1,640 reviews