Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.05

4.1 Rating 1,632 Reviews

75 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,632 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 20th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and friendly staff when contacted. 👍”

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Posted 1 year ago

“A competitive price offering and a very fair shipping cost. The delivery service was a bit slow and required some chasing but the Builders Marketplace customer service team was responsive and explained the reason for the delay when asked.”

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Posted 1 year ago

“Easy to find product. Simple checkout. Quick delivery.”

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Posted 1 year ago

“All good exactly what I ordered”

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Posted 1 year ago

“Good efficient service”

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Posted 1 year ago

“Delivered on the time stated quality goods”

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Posted 1 year ago

“Very good at taking orders on line quick acknowledgement of the progress of order but poor quality of timber . Not all pieces cut evenly and not pressure treated. Disappointed”

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Posted 1 year ago

“Bin arrived without pin to hold lid but were quick in sending replacement pin”

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Posted 1 year ago

“Product good but delivery was right at the end of the fifth day”

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Posted 1 year ago

“This flame proof board was very well packed.”

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Posted 1 year ago

“quick delivery, but couldn't track delivery, it just turned up. good job someone was home.”

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Posted 1 year ago

“You will be aware that I cancelled my order as the board had not arrived in time and was no longer required and you very efficiently gave an immediate refund. it has emerged that it was delivered by Tuffnels on 3rd Agust to 20 Knossington Road (it was addressed to 22A), two doors down who were away When they returned they brought it round on 15 August. It had been left outside and the pcckaging and the board were damaged and only part of it is usable. Your service was very good, if you wish to take it up with the carrier I will support your case. Good luck with your venture. John Harry”

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Posted 1 year ago

“very good value”

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Posted 1 year ago

“Smooth simple procedure”

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Posted 1 year ago

“Good service eventually, replacing damaged goods that hadn’t yet been delivered!”

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Posted 1 year ago

“Excellent product. Slightly slower than ideal delivery.”

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Posted 1 year ago

“Products (ogee moulding) came within the suggested delivery period - just, were packaged well and were of a good quality, no defects scratches etc. One satisfied customer 👍”

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Posted 1 year ago

“When contacting Builders Marketplace the staff team were very helpful”

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Posted 1 year ago

“Quick service delivered on time. Minor damage to goods ( hardboard) which could have been avoided with better packaging.”

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Posted 1 year ago

“The order came quickly & was what I ordered.”

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Posted 1 year ago

Merchanting Ltd is rated 4.1 based on 1,632 reviews