BT Reviews

1.49 Rating 222 Reviews
10% of reviewers recommend BT

Write Your review

Tell us how BT made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier, Postal Service
delivery methods
Customer Service
Telephone, Live Chat, Email
communication channels
Over a week
queries resolved in
Ad Looking for similar companies? ? Adverts from our client network
"Although I have not had an account for about 3 years, I recieved a letter to my address but with an unfamiliar name. Thinking this may be some scam - someone taking a phone contract for example - I rang BT. The call was answered by the Indian call centre staff (who were very polite) but sadly they really couldn`t understand what the problem was. (Indian call centres were the reason for leaving BT 3 years ago). I emailed the CEO - but they wouldn`t tell me why my address has been linked with someone elses name - just blaming the marketing dept. This is unnacceptable as your address allows companies to identify you and link you with your financial behaviour."
Posted 1 week ago
Are you BT? Gain access to your dashboard so you can reply to this review. Free Access
"Rang today to sort out logging into a personal account 2.5 hours later still no joy! Not good enough BT............."
Posted 8 months ago
"Due to a divorce, they made transferring the landline phone no. to my wifes name very difficult by providing the wrong information to both of us, and not being very helpful at all. While the matter has finally been resolved, I am not happy with BT, a company I've been with for over 20 years and never had a problem before with. However, I won't be using them again."
Posted 1 year ago
"I am absolutly appalled at the service I have received over the last month along with the rude customer service!"
Posted 5 years ago
BT is rated 1.49 based on 222 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support