9% of reviewers recommend BT

How quickly does BT resolve customer queries?

Greater than 51% of reviewers feedback is BT takes over a week to resolve customer queries.
Industry Average
" Wide range of products and services. They have the best up to date equipment and services "
- Anonymous
" it was amazing service "
- John Paddington
" After Virgin Media cancelled seven different dates to install broadband in our new house, BT gave us a date 4 weeks ahead, knot to it, came and we've had a good service ever since. I'm usually a complainer, but in this case... BT did well. "
- david hampton