Brown Recycling Limited Reviews

Name: Brown Recycling Limited
Address: Brown Recycling, Vanguard House, Sneyd Hill, Stoke-on-Trent
Rating: 4.76

4.8 Rating 336 Reviews

95 %

of reviewers recommend Brown Recycling Limited

Company Reviews

Metrics

Info

4.8

Based on 336 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 998 1069

Location:

Brown Recycling, Vanguard House, Sneyd Hill
Stoke-on-Trent
ST6 2DZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on Time,Removed on the same day I phoned Friendly drivers on both occasions”

Helpful Report

Posted 1 year ago

“I initially contacted David to arrange the drop off of the first skip, this process was quick and easy. The number of skips we needed soon escalated and over the last few days we arranged multiple drop offs and swap outs (with Hannah) which have always been prompt (same day or next morning). Ray has visited twice now (collecting and dropping off) and both times has be friendly and professional and went out of his way to relocate a skip into a congested space when asked. I would have no hesitation recommended Browns Recycling.”

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Posted 2 years ago

“Ray the chap who delivered the skip managed to get into the street, despite it being packed with cars, alongside tricky road works. He managed to get the skip on the drive despite lack of space. He was very polite and jolly. The skip I asked for was just what I needed and the price for recycling my fridge freezer was reasonable. Would definitely recommend.”

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Posted 2 years ago

“Would not recommend, very poor customer service, I was promised two calls backs (One of these from the manager) but none received. Had no interest in listening or trying to resolve my issue, just wanted to charge me for another fee”

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Posted 2 years ago

“Just like to say a big thank you to Ian, always very polite, goes out of his way to help out and go the extra mile, always cheery, a pleasure to have on site,always safe and courteous”

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Posted 2 years ago

“Ray was Really poliet and helpful, dropped it off gave me all the information I needed in regards to returning it when I'm done , so very pleased 😊”

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Posted 2 years ago

“First time using H. Browns, and we were so impressed! We called in a panic on friday to get a skip as soon as possible, Saturday morning skip arrived at 9:30am, and the driver Andy Hawkins was absolutely brilliant! Andy was fantastic, professional, friendly and all round a great help! We were so impressed with how everything went! We definitely will be using this company again, opening a trade account, and will definitely be requesting Andy every single time! Thank you Andy for being great! Vickery Estate x”

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Posted 2 years ago

“Excellent customer service, all the drivers were very polite, helpful and punctual in both delivery and collection. Good price also to extend term term of hiring the skip for an additional week.”

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Posted 2 years ago

“Ian Moore, friendly and polite driver, always tips safe and wears all the appropriate PPE.”

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Posted 2 years ago

“Excellent service throughout - from placing the order on the phone to having the skip delivered and collected. Terry was very friendly when delivering and collecting. Would highly recommend!”

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Posted 2 years ago

“Great service always on time, Ray the chap who delivers is always happy and helpful Thanks”

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Posted 2 years ago

“Yesterday myself a Novus site manager ordered a skip exchange and the service provided was outstanding, Paul Brennan the exchange operative was so helpful and efficient it was a pleasure to use brown's recycling.”

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Posted 2 years ago

“Ray delivered our skip on Friday he was very friendly and helpful.”

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Posted 2 years ago

“Ray delivered our Skip earlier today, he was so friendly and helpful, I would highly recommend this service, a friendly face and manner goes a long way these days :)”

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Posted 2 years ago

“Matt Williams, often drops off skips for Recipharm Pharmaceuticals, he is always helpful and pleasant nothing is to much trouble.”

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Posted 2 years ago

“At Endon Services we have been using Browns Recycling for a number of years and have always been happy with their services. I find their driver Matt Williamson extremly profesional and very polite. Nothing is too much trouble for him to do and is always happy to help. Many thanks Matt ,your a credit to your company”

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Posted 2 years ago

“Always great service, book many of my skips from Browns online. Never any issues, good customer service and nothing is any trouble for the drivers. Highly recommend”

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Posted 2 years ago

“I ordered a skip from them and the service from start to finish was superb. A gent called Dave Cooper sorted it all out for me and Ray was the driver who both dropped off and collected on time. The price was very reasonable and they gave me the skip for 2 weeks, which was a pleasant surprise as I asssumed it would be for a week. Thank you for a very efficient and friendly service.”

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Posted 2 years ago

“What can you say , skip arrived early, Ray what a man , couldn’t do enough to help, thank you. Skip took away as soon as requested, great service, would recommend, no probs.”

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Posted 2 years ago

“Excellent service from all of the team, even when it is a last minute request they always do their best to accommodate us. The driver Ray goes above and beyond and communicates really well calling me in advance.”

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Posted 2 years ago

Brown Recycling Limited is rated 4.8 based on 336 reviews