Broughtons Lighting And Ironmongery, Leicestershire Reviews

Name: Broughtons Lighting And Ironmongery, Leicestershire
Rating: 3.45

3.5 Rating 11 Reviews

64 %

of reviewers recommend Broughtons Lighting And Ironmongery, Leicestershire

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3.5

Based on 11 reviews


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Location:

The Old Cinema, 69-75 Cropston Road, Anstey, Leicester LE7 7BP, UK
LE7 7BP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HORRIBLE CUSTOMER SERVICE. Chandeliers bought and fully paid for £ 3,370.91 in June. The promised delivery deadline was July. Broughtons failed to provide proper documentation required for customs for weeks, DPD sent the goods back to the warehouse in England. NO ANSWER to my emails, no update. MONEY GONE, GOODS NOT DELIVERED! Very disappointed.”

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Posted 2 years ago

“Fabulous customer service ladies! Items are beautiful and lovely quality….especially the knockers😉 appreciate your assumption that I’d enjoy the wooden knobs catalogue too, Thankyou kindly!”

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Posted 2 years ago

“Bought 5 coat hooks which were ok,however the colour matched screws are of poor quality and snapped. I have been trying to get replacements for 3 months!!!!”

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Posted 3 years ago

“Love this company, have now bought door locks, wall lamps, great product, good service, I will always check this site first from now on!!”

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Posted 3 years ago

“Broughtons were recommended to us for our kitchen lights and we went to the shop yesterday. They have an amazing amount of stock on show. Very impressed. We didnt see anything that fitted our ideas from what was on show but they also had books of options and we chose a set of lights from that. They also had lots of light switches, and ironmongery. Staff very helpful too. We'll be back when redoing our dining room.”

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Posted 4 years ago

“Amazing store with a fantastic range of products and very helpful staff. I traveled from the West Country to visit and it was well worth the trip!”

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Posted 6 years ago

“For what appears to be a well established company on an atheistic and professional basis lacks server customer service. An item was purchased 1 month ago with a delivery date of up to 2 weeks as illustrated in the email receipt. On the most recent communication that was initiated by myself, I was informed that the delivery date would likely surpass the end of January (7 weeks later). Broughtons projected no sympathy to the matter. When an issue of this nature occurs, a turely professional and customer centric organisation would go that extra mile for the client, and at least project an element of sympathy to the problem. Unfortunately, this company has demonstrated no such characteristic. An offer to cancel the order or wait for the product to arrive was the only offering. Would I recommend this company to family and friends? Based on their products, yes. Based on their service and fulfilment of the agreement, most certainly not. Word to the wise, learn from others mistakes. There is a reason I have taken this time to document my experience, I do not wish this outcome on anyone else. All the best.”

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Posted 6 years ago

“A treasure trove that’s a delight to explore. Some top end items that I wish were cheaper but you can understand why. Well worth exploring, you don’t find many shops this good anymore.”

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Posted 6 years ago

“Not a rip-off, as some suggest. The eBay stuff is second rate, with a surface that wears off. Polished brass doesn't do this, and therefore costs more. Education is needed. Learn! Think! Shut up!”

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Posted 6 years ago

“Omg this place is a rip off. I need 4 ting spindal sleeves that are £1 each on eBay. Broughtons wanted £6.”

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Posted 6 years ago

“This shop is amazing. Has some of the finest ironmongery available. The decor is beautiful. Product are priced and on the higher price.”

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Posted 6 years ago

Broughtons Lighting And Ironmongery, Leicestershire is rated 3.5 based on 11 reviews