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British Wholesales Reviews

4.8 Rating 830 Reviews

95 %

of reviewers recommend British Wholesales

Company Reviews

4.8

Based on 830 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

British Wholesales 5 star review on 19th August 2023

Linda Griffiths

British Wholesales 5 star review on 6th May 2023

British Wholesales 5 star review on 14th February 2023

Magdalena Zemancikova

British Wholesales 5 star review on 14th February 2023

Magdalena Zemancikova

British Wholesales 5 star review on 14th February 2023

Magdalena Zemancikova

British Wholesales 5 star review on 2nd July 2022

British Wholesales 5 star review on 2nd July 2022

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering straightforward and delivery is quick but - First order: 4 of 10 pack of pillow cases were of a different ‘type’ (4 plain cotton compared to 6 with a ‘sheen’). All allegedly of the same type at order but told it may be a different batch(?). Returned, awaiting replacement. - second order: ordered 2 sets of bamboo/cotton hand towels. In one set each of six the towels was stained or marked. Awaiting response to return them and get a replacement. Somewhat disappointing. On the positive note I did accidentally over-order and decided on different pillows and they arranged return for refund.”

Posted 1 month ago

The customer contacted us with the issues which we apologised for and resolved straight away by arranging a free return and a refund. Bob

Posted 1 month ago

“Good quality towels. Will buy again.”

Posted 1 month ago

“My first order came and I was very surprised at the quality of the towels and bedding , delivery only took a couple of days so went straight back on the very easy to use website and ordered more as we have just purchased a guest house and they were delivered the next day all free postage as we spent alot but probably only a quarter of the cost of local businesses”

Posted 1 month ago

“Delighted with my whole order. The quality of the towels was outstanding, as soon as I washed them the softness was amazing 👏”

Posted 1 month ago

“First order, simple website, easy to order and the best prices for bulk buying simple but good quality kitchen ware. Arrived the next day - unexpected quickly. Items very good quality and worth the money. Would recommend and will buy from in the future.”

Posted 1 month ago

“Great quality products at amazing prices!”

Posted 1 month ago

“A little disappointed with the quality of the finish of the cushion inners, we thought we'd give you a try but we can get them individually wrapped for the same price for retail resale in our shop. Thank you very much for supplying your goods very swiftly.”

Posted 2 months ago

We are sorry to hear that you are not happy with the Cushion Pads. Please email us with pictures and we will try to and resolve the issue for you. Bob

Posted 1 month ago

“Quick service, great price.”

Posted 2 months ago

“Ordered duvet, pillows, sheet and pillowcases for my holiday cottage. Duvet and pillows are okay. Sheet much thinner than expected but the pillowcases were absolutely terrible and had to be sent back. The stitching was all over the place, with overstitching an absolute mess and lots of loose threads. After several emails back and forth they did accept me sending them back and refunding although I'm yet to receive it. I won't be ordering from them again.”

Posted 2 months ago

The customer emailed in on the afternoon of 11th February complaining about the pillowcases. We replied to her straight away and within one day, we had arranged a free return for the pillowcases and a full refund has been given to her for the pillowcases. Bob

Posted 1 month ago

“Good website. Pure cotton products are basic (not frilly) but very good quality and comfortable which is ideal for white bedding and towels. Swift delivery even on basic post option”

Posted 2 months ago

“Absolutely gorgeous percale cotton sheets,cool and comfortable -we will definitely order again !!”

Posted 2 months ago

“Sometimes a problem does arise. It's important the company deals with it promptly and professionally and this one does. Very happy with both products and service.”

Posted 2 months ago

“Top quality towels! I will not buy towels from anywhere else! Thank you!”

Posted 2 months ago

“Excellent quality, very speedy service. Absolutely delighted.”

Posted 2 months ago

“My purchase arrived very quickly and is excellent quality.”

Posted 2 months ago

“Delivered promptly and with great communication too. I thought that all flannels were created equal. I was wrong. These are amazing and as I bought them to manage a skin condition, I cannot rate them highly enough. Absolutely brilliant. Thank you.”

Posted 2 months ago

“Very good product, quick delivery.”

Posted 2 months ago

“Wonderful cushion inners at a really great price with no compromise on quality”

Posted 2 months ago

“Ordered a couple of packs of cotton tea-towels, which were excellent value even with the additional postage cost. Nice quality and generous size.”

Posted 2 months ago

“Excellent quality good and prompt delivery”

Posted 2 months ago

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British Wholesales is rated 4.8 based on 830 reviews