BritishBins Ltd Reviews

Name: BritishBins Ltd
Address: 4 Sydenham Avenue, LONDON
Rating: 4.72

4.7 Rating 861 Reviews

93 %

of reviewers recommend BritishBins Ltd

Company Reviews

Metrics

Info

4.7

Based on 861 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0208 776 8957

Email:

anju.rao@britishbins.co.uk

Location:

4 Sydenham Avenue
LONDON
SE26 6UH

Write Your review

Tell us how BritishBins Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BritishBins Ltd 5 star review on 1st March 2022

Jennifer Lyn Gostridge 7582

BritishBins Ltd 5 star review on 4th July 2018

David Ellis 3364

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery. Love my new bin!”

Helpful Report

Posted 2 years ago

“Lynne and Ruth both provided excellent customer service to me after I foolishly ordered a massive 360 bin online instead of the required 240 bin. I had requested in the special Delivery Instructions that the driver was to press doorbell A so I wasn't too pleased to find it just inside the gate (could have been stolen) and it also meant that I had to arrange for the 360 to be send back - so if the driver had rung the doorbell as requested it would have saved me a lot of bother. The office also requested that when the 240 bin was delivered the driver press doorbell A but I heard him this time so that was okay. But what I did notice was that whoever stuck the address label on the bin(s) folded over the the special instruction part ...massive blunder which I hope has been addressed!”

Helpful Report

Posted 2 years ago

“Ordered this as I didn't have I wheelie bin. Lovely well made sturdy bin and a really good price. But not long after buying it I went to throw a bag in and found a weird grumpy guy called Oscar. He was a right grouch, but I let him stay as he seemed happy enough in there. But then his mate came a long, a big yellow haired bird. An now there's a whole bunch of them hanging around my street. Some Eastern European guy always counting an a guy who never stops eating cookies an two gay guys called Bert and Earnie. I wouldn't mind so much but for all the bloody singing...”

Helpful Report

Posted 7 years ago

Jason, we pride ourselves in not just supplying well needed refuse containers to millions but also in bringing communities together for the good of our Earth. Our main mission, firstly, is to unite this nation and applaud the diversity therein. That said – don’t even consider kicking the Grouch out please. Please also consider directing him to our site should he need to upgrade his humble abode. We are here to help! BritishBins Team

Posted 6 years ago

“Web page does not clear the trolley of contents when closed. As a consequence, when decided to buy the bins a week later I ended up ordering twice the number of bins needed. One of the bins received was not what was ordered. When claimed about this I was asked to prove that it was not the wrong one (how do you confirm a negative??). It was also demanded from me to round all bins together and take a "Group photo", to prove I was given the wrong bin. The most idiotic request I have ever received and not taking into consideration that the bins were spread over three floors and I'm not based at the delivery address. The phone helpdesk was even worse, insisting on me doing something not practically possible, making me very angry and even accusing me of fabricating facts, based on previous mistakes also done by British Bins (!). At the end, someone showed up unannounced and solved the issue. Was it necessary to put me under so much stress and take nearly a month to fix this??”

Helpful Report

Posted 7 years ago

BritishBins Ltd is rated 4.7 based on 861 reviews