“I bought a box of what was described as 'LARGE QUANTITY OF BOXED HORNBY, BACHMANN SCENERY, TRACK, OO GAUGE ACCESSORIES'
On receipt I found over 90 of the items were Maplin phone sockets and adapters - absolutely no mention of these in the description - just a blury photo.
Amazingly they take no responsibility of their misleading description. How can you omit what turned out to be the majority of the lot in the description. Buyers beware, if you can't view the items in person avoid buying from this Auction House.
Further action is being taken”
“I purchased a single lot of studio pottery on a Thursday, paid for it on the Friday and asked for shipping. On late Friday B&H replied that they coould not ship. On Monday I looked for a courier. On Tuesday and Wednesday I received some quotes. On Thursday I accepted one of the quotes. On Friday I had confirmation that the collection would be made on the following Monday. In the meantime B&H had reported me to Saleroom.com who made no distinction between not paying and not collecting and banned me from the website which meant I could not register with any auction house. Alll that within one week! Utter disgrace and huge impact on my business.”
