BreakerLink Reviews

Name: BreakerLink
Rating: 4.70

4.7 Rating 6,803 Reviews

95 %

of reviewers recommend BreakerLink

Company Reviews

Metrics

Info

4.7

Based on 6,803 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About BreakerLink:

BreakerLink is a Free Car Parts Finder service formed in 2002 to assist public and trade customers to locate new and recycled car parts for any vehicle. BreakerLink is linked to 100s of independent part suppliers across the UK and Ireland.

Enter your request, compare quotes and then purchase from the independent supplier with delivery available to your door. Suppliers provide a majority of parts with a 1 month guarantee and some often longer.

Visit Website

BreakerLink 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wheres my light paid the money said get it next day ordered 30th september still waiting need to ring . not happy m.o.t. due soon .”

Helpful Report

Posted 8 years ago

Hi Peter. Thank you for your comment. You will need to contact the breaker who you purchased the part from as we are just the company you placed the request with. If you need further details please login in at our website for the breakers details, and they will be able to update you about the status of your part. Thank you. BreakerLink

Posted 8 years ago

“i purchased a windscreenwiper linkage for a bmw x3 on friday 24/07/2015 i rung their number on tuesday to check progress the chap at the other end of the just slammed the phone down on me if thats their service they can keep it”

Helpful Report

Posted 8 years ago

Dear Customer, Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form we can look into this further for you. Thank you BreakerLink

Posted 8 years ago

“Got phone call within minutes of placing ad only to be told it was a saloon tail light they had in stock I needed and still need a estate tail light. I was then was contacted by a1 Jap ??? Manchester they assured me they had one in stock I agreed to buy and give my credit card details a few days later I got a phone call to say that when they went to take it out it was broken at the back.”

Helpful Report

Posted 8 years ago

“I have always used Breakerlink because of the great service they supply and never had a problem. However, I placed and paid for parts from International Breakers (Ref Z2478875BL) on 3rd April and was to;d because of the Easter holiday they would not be dispatched until Tuesday the 7th. I had not received them by the 9th so I have phoned them and found out that they have not dispatched them!! Obviously very dissapointed.”

Helpful Report

Posted 9 years ago

“my enquires started off very well,the item was very quickly located payment was made,the supplier,the car parts shop,phoned me back very quickly totell me there was two variasions of part that i required,so i sent a photo of part that i needed and sat back to await the part to arrive,that was on thursday 05/02/2015,it is now thursday 12/02/2015 and the part i purchased has still not arrived.”

Helpful Report

Posted 9 years ago

Hi George. Thank you for your comment. Have you contacted the breaker who is supplying you the part directly yet? They will be able to provide an update to you. If you are having trouble contacting them please let us know. Thank you. BreakerLink

Posted 9 years ago

“Wrong part sent..time will tell if they pay the return postage of £2.80. Cost £10 to send out.!”

Helpful Report

Posted 9 years ago

Hi M Burgess. Thank you for your comment. Obviously you are waiting for a refund from one of our members rather than BreakerLink. But if you complete our complaints form, available via our Contact Us page, we can help investigate this issue further for you if you require. Thank you. BreakerLink

Posted 9 years ago

“Jay was very helpful but unfortunately at first suggested the wrong switch. I was slow to think about sending a photo and so the whole process took too long. Yesterday I went to have the switch fitted only to discover it was faulty. I will be reluctant to buy 2nd hand again even though my little car is 14 years old. Surely parts ought to be known to work since you offer a short guarantee. Anyway I hope the refund will be problem free. I'm posting the part back today.”

Helpful Report

Posted 9 years ago

“I still have not received my car part from the company on your website I ordered it and paid for it on the 31 October, it was supposed to be delivered within 3 to 5 working days I had to ring them to ask where it was and was told it would be delivered on Thursday 13 th November it did not arrive. I have rung today and been told it will be Monday or Tuesday next week, I am very disappointed. Helen Wilkinson”

Helpful Report

Posted 9 years ago

HI Helen. Thank you for your comment. We are sorry to hear you have experienced an issue with receiving delivery of your item(s) from one of our members. We have sent this to our complaints team who will investigate this further. Thank you. BreakerLink

Posted 9 years ago

“The Part/s I have Paid for still have not arrived !!!!!!!”

Helpful Report

Posted 9 years ago

Hi Nigel. Thank you for your comments. To check on the current status on your part you need to contact the breaker who is supplying you the part directly. We believe this could be NCS Peugeot. Please call them on 01760 337142 for an update and quote your reference number. Thank you. BreakerLink

Posted 9 years ago

“Sadly, I can't leave a successful review as the Honda Insight space saver wheel tur ed out to be a Honda Jazz space saver wheeland wouldn't fit in the boot u der the boot floor. But efficient in terms of shipping and all the administationbut unfortunatelythe wrong part. They did say they would refund the purchase price on the return of the wheel. Tried hard.”

Helpful Report

Posted 9 years ago

“I ordered a part which was offered to me and paid for it last Friday. As of Thursday night I have still not received it.”

Helpful Report

Posted 9 years ago

Dear Alan, Sorry to hear you have experienced a delay in receiving your part. In the first instance please always contact the breaker who is supplying you the part as they can give you the quickest update. If you require further assistance please contact us via the BreakerLink website. Thank you BreakerLink

Posted 9 years ago

“Ordered a wing mirror on 9th August and still haven't received it.when my daughter phoned today 14th August it had not been posted.still waiting????”

Helpful Report

Posted 9 years ago

Dear Mick, Sorry to hear you have experienced a delay in receiving your part. In the first instance please always contact the breaker who is supplying you the part as they can give you the quickest update. If you require further assistance please contact us via the BreakerLink website. Thank you BreakerLink

Posted 9 years ago

“Didn't buy as found all the quotes to e expensive and it was cheaper to buy the part new. Main dealer was substantially cheaper then the best breaker quote I received.”

Helpful Report

Posted 9 years ago

BreakerLink is rated 4.7 based on 6,803 reviews