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BreakerLink Reviews

4.7 Rating 6,805 Reviews

95 %

of reviewers recommend BreakerLink

Company Reviews

4.7

Based on 6,805 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About BreakerLink:

BreakerLink is a Free Car Parts Finder service formed in 2002 to assist public and trade customers to locate new and recycled car parts for any vehicle. BreakerLink is linked to 100s of independent part suppliers across the UK and Ireland.

Enter your request, compare quotes and then purchase from the independent supplier with delivery available to your door. Suppliers provide a majority of parts with a 1 month guarantee and some often longer.

BreakerLink 5 star review on 13th November 2023

BreakerLink 5 star review on 17th May 2022

BreakerLink 5 star review on 8th September 2021

BreakerLink 5 star review on 9th July 2021

BreakerLink 5 star review on 5th February 2021

BreakerLink 5 star review on 5th February 2021

BreakerLink 5 star review on 16th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items ordered and paid for with promise of that day delivery. Nine days and three phone calls later the items arrived. Given the abysmal weather we are currently experiencing delays might be expected on items which had to be recovered from a breakers yard, but not promises of delivery which were not kept.”

Posted 4 years ago

“Great service. Right item delivered. Unfortunately had to send back because I had to return the car I bought. Return process was smooth as well though I had to bear the return cost. Over all great service. Will recommend.”

Posted 4 years ago

“Part arrived within two days and well packaged. Part getting fitted today and hopefully all will be well. I have been impressed with Breaker Link and would use them again if need be.”

Posted 4 years ago

“Quick, professional response.”

Posted 4 years ago

“As the part is in the post, I have no idea - yet. If I were you, I would solicit reviews off customers once they cease to be prospective.”

Posted 5 years ago

“Great service and everyone that I spoke to so very helpful. Thank you”

Posted 5 years ago

“Easy to use,was contacted very quickly and received the parts next day which fitted and worked perfectly.”

Posted 5 years ago

“Got a reply in hours just what i was looking for,thank you”

Posted 5 years ago

“Received goods looks very good not fitted yet hope it goes well”

Posted 5 years ago

“I was issued with a new credit card and used it just once to purchase an item from Bolton Breakers. This transaction went well and I was very satisfied with the service, However, approximately a week later, I had a call from my bank. They wanted to know if I had used my credit card to purchase two items totalling over five hundred pounds. I had not!! My card details had been used by someone with an IP address in Bolton in an attempt to fraudently obtain the two items. My bank acted quickly to block those fraudulent transactions. I will never use Breaker Link again and will warn everyone I know that their card details may subsequently be used in a fraudulent transaction without their knowledge by a Breaker Link member! Disgusted and very angry! Yours faithfully Dennis Lines Tel: 01189014244. Mobile: 07779172414 Email: denis.lines@ntlworld.”

Posted 5 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with one of our independent members. If you contact us direct via the Contact Us page on our website, then select Complaint from the list and complete the form we can look into this further. Thank you. BreakerLink

Posted 5 years ago

“Excellent service and price.Speedy delivery despite the heavy snow”

Posted 6 years ago

“Great communication and fast service”

Posted 6 years ago

“I used Breakerlink to find a part for my car and have been unable to send them a message about my bad experience as they dont have an email address for complaints as such. After chosing a supplier who quoted me one price which I accepted and paid through my debit card late that evening, I then cancelled the order the very next day after choosing another cheaper quote and purchasing through them. I have been trying to get the original suppliers a JH Cars Ltd to put the money back into my account, but they are not responding. I have emailed them through your system twice and also emailed them direct twice asking them to contact me. I also contacted them by phone and spoke to the owner who said I had to get in touch with you or paypal to get my money back. My paypal account does not show any activity for the purchase even though it says on my bank account paypal and reference JH Cars Ltd. I definitely filled in my card details for the purchase when asked to do so. Im surprissed and dissapointed by Breakerlinks attitude regarding getting my money back and being pushed towards the supplier to respond which hasnt happened even though he has had several reminders. I beginning to think the man is a crook. He even told me there would be a 10% cancellation fee even though he hadnt even put the item together for collection and I cannot see any reference in your information or his.when ordering. Perhaps you can contact this supplier and press him into reimbursing me and I shall crtainly be very wary in using your services again or indeed encourage others to do so.”

Posted 6 years ago

Thank you for your comment. We are sorry to hear you experienced a problem with a member. If you contact us direct via the Contact Us page on our website, then select Complaint from the drop down box and complete the form providing all the details we can look into this further for you. Thank you. BreakerLink.

Posted 6 years ago

“I have used brake line once before and had no problem this time I have tried to order a part from the companies two companies on braker line and each company has taken my money and not been able to provide the part needed one company has returned my money I am still struggling to get the money from the other company”

Posted 6 years ago

Thank you for your review. We have checked your requests via the BreakerLink system and cannot see any that have been marked as sold however if you head to our website, click on contact us and choose complaint from the drop down box there will be an online form to fill out with all the details and we will look into the issues and chase up any refund if necessary. Regards BreakerLink

Posted 6 years ago

“Excellent service. Just what I was looking for!”

Posted 6 years ago

“Excellent service”

Posted 6 years ago

“The items received came on time and were of good quality. It also came quickly and was well packaged. What was useful was having lots of quotes from different suppliers so I was able to differentiate prices and choose suitable item.”

Posted 6 years ago

“You found the switch that I was looking for very quickly. It arrived wrapped in bubble wrap and it looks brand new and was delivered within a few days”

Posted 6 years ago

“Top class website. The breaker contacted me within the hour and it was ordered and shipped. Will definitely use again”

Posted 6 years ago

“Very helpful and friendly service”

Posted 6 years ago

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BreakerLink is rated 4.7 based on 6,805 reviews