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Breakdown Assist Reviews

4.6 Rating 1,060 Reviews

100 %

of reviewers recommend Breakdown Assist

Company Reviews

4.6

Based on 1,060 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Read Breakdown Assist Reviews

About Breakdown Assist:

Breakdown Assist is a trading style of QDOS Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. We have been trading since 2007 as an Insurance Intermediary, and started selling insurance directly to the public over the internet in February 2011.

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Phone:

0800 112 4505

Email:

enquiries@qdosinsurance.co.uk

Breakdown Assist 4 star review on 27th January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their response to my dilemma in the year was quick and helpful, so would recommend them highly.”

“Very easy to do online for our short visit to Beaune, a piece if mind should we have had any problems, luckily we did 850 miles safe driving.”

“Time wasted as mechanic eventually arrived without any knowledge of what theproblem was. This was after 3 phone calls”

“Good service, no issues”

“I had only been with breakdown assistance for two weeks and I had to call them out. It was in the Brentwood Essex area and someone called Craig came within the hour. He was very friendly and efficient and sorted the problem very quickly. I could not of wished for better service”

“Very easy to apply and very competitive price”

“I found this company through Quidco discount site. The cover seems to be equivalent to the big companies but much cheaper and with the option to pay a lower annual fee and then pay an excess if you actually need to use the service. They have an online chatline which you can use to answer any queries before you buy, which I found helpful. Fortunately, I have not had to use their services yet so I cannot comment on that aspect.”

“Once I had decided on the Breakdown Assist cover from the options on offer, I found it all went smoothly at a very fair price. This is for my own peace of mind and hopefully, I will not have any breakdowns. I am quite old and need to know I can get help if necessary.”

“The website was easy to access, the instructions were easy to follow and cover was arranged within minutes .”

“Really friendly and helpful and one of a few that would cover a 26 foot caravan. Would definitely use again.”

“Easy to use website, very good prices & I especially liked being able to reduce my premium by 40% by standing a £35 excess! Excellent idea. Hopefully, I won't ever have to find out how good the breakdown service is!”

“I have to admit I thought twice before taking out the cover but it turned out to be the best investment ever. My clutch decided to fail whilst in The Netherlands, on the day we were due to return home. Recovery was arranged and a nearby garage found who could carry out a repair that day. Unfortunately the damage turned out to be greater than originally anticipated and I decided the repair was not economical and I decided to scrap the car in The Netherlands. Breakdown Assist arranged our repatriation without any dramas and we were able to fly home that evening. I cannot fault the service and efficiency. If you have any doubts about using a breakdown service when abroad dismiss them - you just don't know when you may need them. I would recommend this service without any doubts whatsoever.”

“Excellent service that's well priced. Used it once and found both the call centre and the repair contractor to be very professional. Would therefore highly recommend.”

“Think good value for what is offered, as an older vehicle just required peace of mind. All transaction went o.k. Mr. Steed, West Midlands”

“quick and easy to set up price cheapest around gives peace of mind when going out in the car if anything was to go wrong”

“I was waiting for 3 and a half hours from 11pm - 2:30am as they thought I was in Walsall instead of Wakefield. There is no priority for women as stated in their policy as they told me 40 minutes when they were not. I was a lone woman on a motorcycle in the middle of a shady area where I had never been before so it's not even like I could have sat in a locked car. I was terrified, especially after my phone died. I had to wait on the street outside a funeral directors. The breakdown recovery man was such a lovely person though and was very apologetic and got me home (60 miles away!) safe and well.”

“I bought the cover for my teenage son who was living away from home. When he needed them they were extremely helpful. My son had left his lights on an had a flat battery at 10pm and thought he would be stranded for the night. In a rather unsulubious part of town. But breakdown Assist came to his rescue, much to his relief and mine (living 300 miles away!) Top marks! Professional, punctual and polite!”

“Happy with the response and the work done”

“Couldn't believe the high level of customer service I recieved after breaking down in Calais. The international team went beyond what I thought possible when making a claim. The speed which the got things done was outstanding. Cannot rate these guys highly enough and have been sharing this with everyone I meet.”

“I had to use my breakdown cover in November and I was very pleased with the service. the breakdown truck arrived in the time stipulated and took me and my van to a garage that repaired my van, and this was on a Sunday, so they had to find a garage that would repair it for me, and this was in Bulgaria. Jim, (Deeside )”

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Breakdown Assist is rated 4.6 based on 1,060 reviews