Branded Pads Reviews

2.33 Rating 9 Reviews
33% of reviewers recommend Branded Pads
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"Superb service - I was desperate for some notebooks for an exhibition and tried everywhere but no-one could do them in time. I emailed Branded Pads and they responded within ten minutes, confirmed that they could do what I needed, did my artwork and confirmed the order within an hour. The notebooks arrived on time and the quality was exceptional"
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Posted 1 day ago
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"Very easy to deal with, and free artwork which was great. Was a last minute order but they still managed to get it to my event in Amsterdam in time for the conference. Thanks guys."
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Posted 1 month ago
"Customer service was awful. Took ages to reply to emails. I'd ask 4 questions in my reply and only get an answer for 1, meaning you have to awkwardly keep asking the same questions. Also they're really rude. I wrote out quite a few words about how I found it difficult communicating with one of their staff members, and a guy called Ben literally replied "Look, do you want to order or what?", nothing else."
1 Helpful Report
Posted 8 months ago
"I wish I had seen the reviews on here before I ordered, think this company will be reported to watch dog , on it now as I am in the commercial business"
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Posted 9 months ago
"Wish I had seen this before I placed my order. Never answer the phone and always say that they will get back to you but don't. Paid extra to have my pads delivered early and never received them!"
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Posted 9 months ago
"Ordered some 200 classic memo books to go alongside some other merchandise for a conference I'm hosting. I have to say - the service throughout was absolutely superb - Ben managed to sort everything out for me and the notebooks looked brilliant. Couldn't recommend them enough!"
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Posted 11 months ago
"Ordered on January 11th and on a chat session was told the pads would arrive by the 26th of January. On the 26th when I managed to get an operator on the phone I was told they would arrive on the 30th of January instead, which was a day after I needed them and let me down for a big customer event. Horrible, unreliable service. Best to avoid."
1 Helpful Report
Posted 11 months ago
"Poor service, poor quality print - blurry logo and not finished well."
2 Helpful Report
Posted 11 months ago
"I used their online chat facility, was told I couldn't do what I wanted, but as the website allowed me to do it, I thought I'd chance my arm and went ahead anyway - only to be send a very rude email pointing out that I had been 'told' I couldn't do what I wanted. When I pointed out they should change their website so that customers wouldn't be able to do what I did, I got a very curt response. I am still waiting for my card to be reimbursed. I know I was chancing my arm, but I didn't expect to be written to like a naughty child! I won't be using their services again."
2 Helpful Report
Posted 1 year ago
Branded Pads is rated 2.33 based on 9 reviews

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Alice, Customer Support