Brand Boudoir Reviews

4.84 Rating 750 Reviews
96 %
of reviewers recommend Brand Boudoir
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.95 out of 5
Read Brand Boudoir Reviews
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0208 6160330



77 Fortess Road,London.

I literally hate your returns policy. The boots are too big they slip but I feel that I shouldn’t have to pay the postage it cost you to send them to me aswell as my own postage to return them. It puts me off of ever buying from you again. I kept them just because I couldn’t face the stress of getting a returns code etc. So I guess your policy works for you.
All nice and quick but with no free returns it's a question if one should buy again....
Thank you very much for taking the time to share your feedback. We are sorry that our service did not meet your expectations. We do not offer a free return at the moment. We have a lot products on sale with very competitive price and offering free international shipping on orders over £150.00 like your order. Unfortunately, we can't cover both international shipping and return cost. We value our customers opinions and would like to thank you for bringing this to our attention. We'll take note your opinion and we'll think on making changes in the near future. We hope to see you soon again. All the best. Brand Boudoir Customer service
looks good but little heavy
Disappointed to have to pay for returns
Delivery was quick
If you ship the wrong item, you must return it for free.
At this stage I can only give 3 stars . My order was supposed to arrive today within an hour time slot , I was waiting for my parcel to arrive bit unfortunately the delivery guys choice not to ring my bell ( couldn’t be bothered to climb a few stairs) and informed me I wadsnt in !! Really mad as I took time to be at home for my order ....... I’ve now been given a generic email telling me my order will be delivered tomorrow!!! Loosing the will for my purchase!! DPD get it Right 😡
The shoes I ordered were delivered really fast in nice boxes. Unfortunately one pair had big stains on them and I wrote to customer service but still haven't even received an answer regarding my complaint. Thats very disappointing, especially since it was going to be a gift.
First part of the service was great. But ive been waiting for a response for a return since last week! Please respond!!!
Brand Boudoir is rated 4.84 based on 750 reviews