Boysstuff Reviews

1.00 Rating 7 Reviews
0% of reviewers recommend Boysstuff
532 Review Views (past 24 hours)
06AM - 8AM
0 Review Views
8AM - 10AM
40 Review Views
10AM - 12PM
45 Review Views
12PM - 2PM
65 Review Views
2PM - 4PM
58 Review Views
4PM - 6PM
37 Review Views
6PM - 8PM
42 Review Views
8PM - 10PM
83 Review Views
10PM - 12AM
40 Review Views
12AM - 2AM
18 Review Views
2AM - 4AM
36 Review Views
4AM - 6AM
68 Review Views
06AM
6AM

Popular Questions:

Delivery

How does Boysstuff deliver?

Customer Service

How can I contact Boysstuff?

About Boysstuff: BoysStuff is an established and well known online retailer of gifts and gadgets for men. <br /> <br /> BoysStuff aims to provide its customer with a range of innovative and edgy products targeted at males in the 18 to 35 age range. <br /> <br /> Many of the products are UK Firsts or Exclusive to BoysStuff. A key theme running through the selection of our products is "serious fun". <br /> <br /> In particular, BoysStuff can currently boast that it has the largest range of gaming/sound chairs of any retailer (online or offline) in the UK!

Visit Website

Phone:
0167 653 5557

Email:
CustomerCare@BoysStuff.co.uk

Location:
Zoom House, 6 Leconfield Estate, Cleator Moor

Category:
Gifts & Gadgets

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Boysstuff made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Customer Service
Email
communication channels
"I wanted one bit of advise after purchasing a gaming chair left a number of messages with no reply I sent a number of emails to customer care, they replied with get in touch with technical IMPOSSIBLE there is no way in getting in touch with technical A MERRY GO ROUND SHOCKING HOW DO PEOPLE GET AWAY WITH IT"
Helpful Report
Posted 2 months ago
Are you Boysstuff? Gain access to your dashboard so you can reply to this review. Free Access
"Poor product even worse customer service. Avoid...."
Helpful Report
Posted 2 months ago
"Buy from Amazon Not BOYSSTUFF When the power button failed Hopeless for assisting in repair In stead bought new panel from amazon"
Helpful Report
Posted 8 months ago
"Appalling customer service , my item was delivered while I was out so contacted BoysStuff who said they would investigate it , I heard nothing back so contacted BoysStuff and made them aware I needed it by such a date as it was a birthday gift, 10 days later a replacement chair arrived, this was past there expected delivery day and past his birthday so I contacted them asking for the item to be returned they said I could return it but it could get rejected , this is not my fault the parcel wenot missing ? I will never shop with them again and advice others not to ....."
Helpful Report
Posted 11 months ago
"No response to numerous emails regarding a Playseat that was not suited to the Fanatec CSL wheel and pedals - I queried this before purchase and had no response then either. Will not be using again."
Helpful Report
Posted 1 year ago
"DO NOT BUY FROM THIS COMPANY, ORDERED 2 CHAIRS WITH A 3-5 DAY DELIVERY DATE, NOW IN DAY 7 AND NOT HEARD ANYTHING FROM THEM, CONTACTED THEM BY MAIL,PHONE, MESSINGER, FACEBOOK ETC, NOW GOING TO RAISE A COURT CLAIM AGAINST THEM"
Helpful Report
Posted 1 year ago
"If you choose not to read anymore then read only this – STEER WELL CLEAR OF THIS COMPANY!!! I ordered a gaming chair for my son’s birthday which arrived in good time. On checking the chair, it was faulty. Against my better judgement, I allowed the company to refer me to XRocker Technical Services who wanted to send a replacement part. After persuading me to accept this with a promise the part would firstly fix the issue and secondly be here in time for my son’s birthday so I could give him a working chair; the part did not arrive. I had to go and physically buy another chair so I didn’t have to hand my 9 year old a non-working chair on his big day!! I went back to technical services and told them that the part did not arrive and I was told that it was because they were moving office and there was a delay in posting it. Grrrr! So, I told them I wanted a refund – AND THEY REFERRED ME BACK AGAIN TO BOYSSTUFF!!! Double Grrr! Then things got interesting! Boysstuff’s emails to me were, quite frankly, rude and accused me of not following their returns procedure, despite following it to the letter and paying £37 for Parcelforce to return the chair to them. The chair was delivered and signed for on 14th December. Boysstuff claim not to have received it or had any communication regarding it!! I could even see the signature of the person who signed for it online!!! I then escalated the complaint to PayPal at which point Boysstuff told PayPal I had still to return the chair!! Arghh!! Since then, and all through the Christmas holidays, Boysstuff have ignored my emails and, on speaking with PayPal today, have ignored PayPal’s requests for information also. PayPal returned my money to me today, but not my postage costs so I am still £37 down in the overall process. Completely unprofessional people to deal with and I will be telling anyone who will listen never to order from this company in the future."
Helpful Report
Posted 2 years ago
Boysstuff is rated 1.00 based on 7 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support