Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,212 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,212 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recieved my product and it works”

Helpful Report

Posted 11 months ago

“Bought a bundle product cheaper than competitors for product alone. Arrived quickly and in use already.”

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Posted 11 months ago

“Very easy fast transaction. Fast delivery all works perfect. Very happy”

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Posted 1 year ago

“The laptop bag I ordered seems to be well made and good value (allowing for discount/special offer. It arrived within 2 days of the order. I'd be even more delighted if the laptop that's meant to live on arrives quickly. Fingers crossed. I've used Box before, ended up with a refund (not their fault) and because they handled this fairly, I felt confident to consider them again.”

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Posted 1 year ago

“Order placed, received acknowledgment but with estimated delivery date of about 2 weeks instead of the 3-5 shown on the site. Then received confirmation of shipment..then nothing. 2 weeks later I find out that the order was cancelled on 01/01/70 (?) and a note that a refund was processed on that date (?). My account was then showing a new delivery date of 15 days time. Throughout this I heard nothing at all from Box. When I contacted them they were unhelpful but said they would check when the refund was processed and that it would have been made by them. A week later I still have not heard anything from them. I cannot recommend this website based on my experience and can only say avoid.”

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Posted 1 year ago

“Quick delivery and a great price. Whats not to like.”

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Posted 1 year ago

“Order was processed fine, wasn't thrilled with the product but that's is down to manufacturer. My real issue was with delivery. Was delivered on the day I was told but was unable to track until a few hours before delivery, meaning I couldn't organise my day before hand. It was a large, relatively heavy item that required 2 person lift. There was only the driver who delivered it, meaning I had to unload with them, which I am pretty sure they are not insured for, nor meant to ask customers to do and may even be illegal. Fortunately I didn't injur myself but if a customer wasn't confident or fit enough to assist, it could cause injury or damage to property, as I believe the item in question was near 50kg. May have been a leak in van or item sat on a wet floor for a while as the box was very wet upon delivery but luckily hadn't soaked through. Overall not a great experience and am confident I will be ordering again. Was going to upload an image but when I try, it prevents me submitting review.”

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Posted 1 year ago

“Good value for money, friendly service and prompt delivery”

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Posted 1 year ago

“Good quality and quick delivery.”

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Posted 1 year ago

“Excellent service, would have given 5 stars but your website managed to change my postcode to somewhere that didn't exist. Luckily the Royal mail correctly identified my address”

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Posted 1 year ago

“Excellent service, would have given 5 stars but your website managed to change my postcode to somewhere that didn't exist. Luckily the Royal mail correctly identified my address”

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Posted 1 year ago

“Very please with the service provided and quality of the product.”

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Posted 1 year ago

“Very pleased with the service, product and price. I would recommend them.”

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Posted 1 year ago

“Quick delivery, well packaged, good price. Overall smooth experience.”

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Posted 1 year ago

“Amazing product, best PC case in years, at an amazing price through Box”

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Posted 1 year ago

“sending requests for reviews when the product is late and not shipped is pretty bad. "it's an external warehouse and we can only email them, no idea when your late package will be sent"”

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Posted 1 year ago

“Everything was good - product, price, delivery - can recommend Box.”

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Posted 1 year ago

“highly recommend box.co.uk. Super happy with the service fast order, processing and delivery!!!”

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Posted 1 year ago

“fast order processing and fast delivery.I highly recommend box.co.uk”

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Posted 1 year ago

“Hugely satisfied with how quickly the order was processed, dispatched and delivered! The product was also slightly cheaper than at Amazon and my son is very happy with it - all reasons to be even more pleased. I am very keen to buy again from Box and totally recommend their service!”

Helpful Report

Posted 1 year ago

Box.co.uk is rated 4.3 based on 2,212 reviews