Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,212 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

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Metrics

4.3

Based on 2,212 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quick, reasonably priced, delivered when specified.”

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Posted 8 months ago

“Great service. I found the exact thing I wanted at an unbelievable price. I was kept upto date with the process and received my purchase quicker than expected. Many thanks to the Box team 5*”

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Posted 8 months ago

“Quick delivery. Item came on the expected date. Awesome packaging and competitive pricing.”

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Posted 8 months ago

“Useless please save you're time and don't order here. So many issues with just my first order. Order from Novatech or Amazon, no issues at all. Order late and faulty.”

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Posted 9 months ago

“When I had a query about placing my order, my phone call was answered quickly by a friendly CSR who knew the answers. When my new PC arrived five days AHEAD of the scheduled delivery date, I was delighted! And the PC.... well, it goes like a rocket. Good Job Box.co.uk”

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Posted 9 months ago

“Box Returned The Same Faulty Item To Me I purchased a Canon CanoScan LiDE 300 from box.co.uk. When I tried to use the item I got an error message Code2,156,33. This was the same on both a windows 10 and windows 11 laptop. I did all the usual things like downloading the latest drivers etc etc but same issue. No problem, i thought, I will contact box.co.uk. They requested for the item to be returned and gave me a return label. Then around a week late another box turned up. It was beaten up and all the contents was unwrapped with packaging damaged and the CD with drivers on it split in two. It was clear this was the same scanner as before. Regardless I went through the motions again and still the scanner didn't work. I have found the error code and same issue reported all over the internet so why did box just send this back to me? I have requested a full refund but we will wait and see if they send it to me. In the meantime I will never buy from box.co.uk again. Very poor service”

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Posted 9 months ago

“First time I have ordered through Box. I would order again.”

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Posted 9 months ago

“Very good service , on time delivery”

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Posted 9 months ago

“Product delivered quickly but I asked for a price match of £998 which was refused so I purchased at the shown price. A week later the product was reduced to £998 the same price that I was refused and basically was told tough.”

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Posted 9 months ago

“pure rubbish with the worst customer service”

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Posted 9 months ago

“Ordering and paying was straightforward. The item arrived ahead of the predicted delivery date and in good condition. The ordered item (Crucial SSD) works exactly as expected. The only slight criticism I would have is that the SSd (in its own box) was despatched in a thick cardboard envelope with no other packing inside, so the item was moving around loose inside the envelope. I think a little packaging around the item would have helped secure it better. Other than that everything was fine.”

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Posted 9 months ago

“Item delivered safely and promptly.”

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Posted 9 months ago

“Great monitor an item was delivered very quickly”

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Posted 9 months ago

“To be honest this is one of the best, easiest and quickest on line purchase I’ve ever made. Thank you”

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Posted 9 months ago

“Delivery of my order was expected today (23/06/2023) but nothing received yet. No tracking details available, online chat option is suspended and by phone is not responding which looks suspicious.”

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Posted 9 months ago

“PC arrived in good condition, and fast next day delivery”

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Posted 9 months ago

“Speedy next day delivery. GPU arrived safe although package was a bit banged up from transit. Great communication throughout. No issues to report.”

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Posted 9 months ago

“Price and delivery were excellent, only problem, I had to ask for an invoice”

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Posted 9 months ago

“Fast service, shame evri is used for delivery. Would rather pay the extra couple of pound for a better currier service”

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Posted 9 months ago

“I needed a new laptop, so did my research and found the one that suited my requirements. The major retailers had it but for more than I wanted to pay. I did a bit of googling and came across Box.co.uk. Not having heard of them before, I did some research and found positive reviews about the Company and its products. Costing significantly less than the major outlets, and with a no quibble return and refund policy, I had nothing to lose. I was also able to use the PayPal credit facility, so happy days. The laptop arrived within a couple of days of ordering and is now all set up and working well. I would certainly recommend Box.co.uk and I would use them again in an instant.”

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Posted 9 months ago

Box.co.uk is rated 4.3 based on 2,212 reviews