Boots Reviews

3.05 Rating 1,080 Reviews
50 %
of reviewers recommend Boots
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service, Courier, Own Driver
average delivery time
Next Day
on-time delivery
Greater than 65%
accurate and undamaged orders
Greater than 72%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
2.22 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
refunds process
returns process
Could Be Better
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About Boots:

Buy health and beauty products online from the UKs most popular chemist, Boots. Find pharmacy services, prescriptions, baby, diet, fitness, hair products and perfume. Check out the huge selection of our online products, the number one store the UKs.


0845 609 0055


Boots Customer CarePO Box 5300

How do I contact Boots?
(2 days ago)
You can contact Boots by Email, Telephone and Live Chat.
(2 days ago)
Industry Average
very efficient service will use again
- Sally Stowers
Fast reliable service. Easy to search and select products.
- Adele Preston
What fantastic service provided by Sarah on the Liz Earle counter at Boots in the Trafford centre.
- Anonymous