Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fun way to celebrate a birthday”

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Posted 3 years ago

Thank you so much for the fab review Deb 😊🎊💖

Posted 3 years ago

“I love how creative this gift idea is! 10/10”

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Posted 3 years ago

Thanks Zornitsa! 😊

Posted 3 years ago

“Not received”

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Posted 3 years ago

Oh no Stacey, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“I got it for my mum birthday and she was happy with the gift”

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Posted 3 years ago

Awww this is great to hear Hawa! We are so pleased you mum enjoyed your boomf gift 😊🎊💖

Posted 3 years ago

“Liked the products. Will use the site again. Will try other products on site.”

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Posted 3 years ago

Yay! This is so fab to hear Kavan! We are so pleased you enjoyed your boomf surprise 😊🎊💖

Posted 3 years ago

“i still haven't received my package it is currently 16-04-21 and it was shipped on 5-4-21.”

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Posted 3 years ago

Oh no Sara, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“The experience of your using your website was easy to use and simply to navigate. However the postage charge is very over priced, so all in all the card and postage was not good value for money.”

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Posted 3 years ago

Thank you so much for your review Catherine! We really appreciate this and I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 3 years ago

“My daughter absolutely loved the card. The only thing that spoiled the surprise was that she recognised the Boomf name on the envelope and knew what was going to happen when she opened the card”

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Posted 3 years ago

Thank you so much for your review we appreciate you taking the time to give feedback. We try to keep our packaging discreet, we are open to suggestions!

Posted 3 years ago

“Easy to use web site. Ordered Marshmallow photos in a box. Well presented and fun gift. Turned up as advertised. What’s not to like”

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Posted 3 years ago

“The recipient of the Boomf bomb card was over the moon so I would recommend this item to friends and family”

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Posted 3 years ago

Yay! We are so pleased to hear your loved one has enjoyed your boomf gift! Thank you so much for the fantastic review and the recommendations 😊🎊💖

Posted 3 years ago

“Original order not received but emailed them and they replied the same day and resent the order. Great service would use again.”

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Posted 3 years ago

Thank you so much for your fantastic review Vicky! We are so pleased to hear we were able to help resolve this issue and really hope you loved your boomf 😊🎊💖

Posted 3 years ago

“Brilliant”

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Posted 3 years ago

Thank you so much for your wonderful review 😊🎊💖

Posted 3 years ago

“It didn’t go ‘boomf’!! One very unhappy little girl. And we have a video to prove it- useless thing 😠”

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Posted 3 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Sent a gift to my daughter for her 21st and she loved it ! It made her jump but was well worth it”

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Posted 3 years ago

Hi Susan sorry to cause your daughter a fright 🎉 we are so pleased she loved her gift! From all of us here at Boomf we wish her a happy 21st 🥳

Posted 3 years ago

“Easy to use site, arrives on time, great service, do what they say!”

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Posted 3 years ago

Hi Carol 😊 thank you so much for your review we appreciate you taking the time to give feedback.

Posted 3 years ago

“Came next day service very quick .”

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Posted 3 years ago

We are so pleased to hear this Michelle! Thank you for the great review 😊🎊💖

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for the lovely review Joshna 😊🎊💖

Posted 3 years ago

“Service really easy and fast delivery. Product very disappointing. No explosion no jumping with shock like the adverts. It was a bit of a non event. Very underwhelming Writing Boomf on the package gives it away a bit too.”

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Posted 3 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Absolutely perfect”

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Posted 3 years ago

Wow, thanks Paul! 🤩

Posted 3 years ago

“Amazing service Great product 👍👍👍👍”

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Posted 3 years ago

Thanks for leaving your review Gina ☺

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews