Bon Accord Life Reviews

4.68 Rating 358 Reviews
92 %
of reviewers recommend Bon Accord Life
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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About Bon Accord Life:

Independent Insurance Broker offering whole of market comparisons for Life Insurance, Income Protection, Accident Protection, Over 50s Life Insurance and Private Medical Insurance.

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Have had a few calls with Scott in the past when his patience and v profesional attitude resulted in me getting the life insurance cover I needed at a competative rate.My up dated needs have once again been met, Thanks Scott once again
Posted 10 months ago
We were delighted with Scott Ritchie who could not have been more helpful in fact he gained special permission to come to work on a Saturday as that was the only opportunity for him to speak to my wife.
Bon Accord Life were very competitive and made it very easy for us to place our life insurance through them.
Posted 11 months ago
My third conversation with Scott Ritchie ,a very polite and well informed young man .
Very helpful and everything clearly explained.
I felt no pressure to buy and made my own choice based on information given .thank you .
Posted 11 months ago
I had a conversation with a very nice salesman today called Scott Ritchie his advice and his proffesionalism was exceptional a very nice gentleman to speak to hes a credit to your company very helpful .
Posted 11 months ago
Very helpful pleasant people. Nothing is too much trouble.
Posted 11 months ago
Well explained. Very simple.
Posted 11 months ago
very clear information from case. All questions answered. no pressure to buy.
Posted 11 months ago
I gave Scott a hard time but he excelled with patience and courtesy, enabling me to feel comfortable.
Posted 11 months ago
Very helpful company, and the lad I spoke to (Scott Ritchie) couldn't have explained everything any better. Great service!
Posted 11 months ago
That's great feedback - we will pass on to Scott who will be delighted to hear that! Thanks, Bon Accord Life
Posted 11 months ago
Scott was extremely helpful in helping me sort my insurance out. Kind and friendly.
Posted 1 year ago
I had already purchased life insurance through the company and today Scott Ritchie called me to check if the cover I had was still adequate as I had had it for a number of years,we discussed index linking and I was happy for him to give me a quote. He was very pleasant and chatted in a very down to earth manner that I understood, he gave me 2 quotes for different premiums so that I could compare them and didn't pressure me in any way to take either. It was something I had thought about but would probably left for a while.I am glad he called and for a small increase in premiums I now have more appropriate cover. Thank you
Posted 1 year ago
Scott was very informative polite and efficient
Posted 1 year ago
Thanks to you we have better life insurance
Posted 1 year ago
Just had an update of my policy talked to scott very professional and happy to get it all sorted thanks for your help
Posted 1 year ago
Paul Brown, such a good attendance, professional. The best.
Posted 1 year ago
Had been thinking about an over 50s policy for sometime , Jack was very helpful and helped me to decide on the best for me. He took care of all that needed done , and was very helpful. Prices and level of cover are very competitive. I would recommend bon accord life
Posted 1 year ago
I took out the Metlife insurance today through one of your employees, however, I found the representative of your company Very pushy and impatient and his only objective was clearly to sell me the insurance as quick as possible. After I repeatedly asked for detailed documentation about the specific insurance, he (just) sent me some summaries.
The only thing I asked for was one day to read through the documents before passing on my account details, that was all. He didn't accept that.
I found the experience very uncomfortable and I'm now strongly considering cancelling and finding another broker company after this experience. That said, I do believe the correct insurance has been given to me.
Posted 1 year ago
The person I spoke to was curtious helpful etc & a credit to you're company
Posted 1 year ago
I found the whole experience distasteful and know that I have taken out a policy that I do not, in my heart of hearts, want. It is the culmination of about two years of pressure selling by your organisation and I simply do not want to ever hear from you again.
Posted 1 year ago
Dear William Abbott, We are very sad to hear of your experience. Providing Life Insurance for your loved ones should be a feel-good purchase and give you peace of mind. We are very sorry that we have clearly failed you on this occasion. We would like to put things right, if you can afford us this opportunity please contact Blair Mitchell at so we can look into this for you further. Thanks, Bon Accord Life
Posted 1 year ago
Hi your people are very easy to understand and make out! Make you feel very much at ease. Nice doing business with your company.
Posted 1 year ago
Bon Accord Life is rated 4.68 based on 358 reviews