"I paid 495 pounds for a BMW transfer case. The wrong part was sent out twice and in the end, the company declared it couldn't supply the parts. They promised a refund when they got the parts back, but despite this they never provided a refund. After 6 months chasing and getting assurances they would refund, it never came through and I had no recourse but to follow up with small claims court. I've now issues a warrant for the refund. Most terrible service I've ever had with a company in the UK."
"I took my BMW for engine change, paid £2,100. They told me they had fixed a 25,000 miles engine on the clock. It lasted for a year and three months. Now l have to get raid of my car because my mechanic said l have to buy a new engine which is beyond my means. I don't recommend anyone to BMW engine works, they are dodgy."
"One of the most awful experience I ever had.
My engine has been replaced. Still engine light is on and I contact to garage they said it will disappear after a few driving. But after a month, my car broke down again as engine stopped and coolants leaking. I contact the garage, they said I missed their first service which they provided after 2Kmiles but I haven't drive even 1K miles,yet.
From the beginning, it supposed to take only 5 working days but I got my car back after 3weeks and not even fixed which was very dangerous. I want to make small claim(legal action). Do not use this garage. They want cash to pay as well. If I paid by credit card, I probably easy to cancel the payment"
"Beware. Poor communications. Poor updates. No diagnostics on site. Jokers. DO NOT WASTE YOUR MONEY. THE POSITIVE REVIEWS ARE FROM FRIENDS AND PEOPLE WHO WORK THERE. SHIFTY AND ABUSIVE. BEWARE."
"What a joke, These guys should be closed down. My engine failed again after their so called replacement. They have been rude and very aggressive about the whole thing. Its cost me a further £2600 with another garage. Please dont trust these guys with your or your money."
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