B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 9,443 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 9,443 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 13th April 2024

531

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My flower recipient was very happy and sent me a picture of her flower basket… it was beautifully presented and I would order again”

Helpful Report

Posted 2 months ago

Thank you so much for your 5-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 2 months ago

“The flowers were beautiful the thing that let it down was the lack of communication regarding delivery you were left not knowing they had been delivered or when they were likely to be delivered”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to rate B&M Flowers with four stars. We truly appreciate your feedback and are delighted to hear that you found our flowers beautiful. Your satisfaction is our utmost priority, and we're sorry to hear about the lack of communication regarding the delivery. We understand how important it is to be kept informed about the status and estimated time of arrival, and we apologize for any inconvenience caused. We will work on improving our communication process to ensure a better experience for our valued customers like you in the future. Thank you once again for your review and for choosing B&M Flowers. We hope to serve you again in the near future. Best regards, Katie

Posted 2 months ago

“Delivered next day and nice flowers for the price”

Helpful Report

Posted 2 months ago

Thank you so much for your 4-star rating of B&M Flowers! We truly appreciate your feedback and support.

Posted 2 months ago

“Easy website to use.”

Helpful Report

Posted 2 months ago

Dear Susan,Thank you so much for taking the time to leave us a 4-star rating for B&M Flowers! We truly appreciate your support and feedback. We are thrilled to hear that you found our website easy to use. We strive to provide our customers with a seamless and enjoyable shopping experience, and your kind words reassure us that we are on the right track. Should you need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Posted 2 months ago

“Flowers i have previously Sent to friends. Loved ones have been of good quality . Only one time was a problem and that was dealt with quickly .”

Helpful Report

Posted 2 months ago

Dear Megan,Thank you so much for taking the time to give B&M Flowers a 4-star rating! We truly appreciate your feedback and support. It means a lot to us. We are thrilled to hear that the flowers you have previously sent to your friends and loved ones have been of good quality. It brings us immense joy to know that our flowers have brought happiness to their recipients. We always strive to provide the best products and services possible. We also want to apologise for the one time there was a problem, but we are glad to hear that it was dealt with quickly. Customer satisfaction is our top priority, and we are committed to resolving any issues promptly and efficiently. Thank you once again for choosing B&M Flowers. We look forward to serving you in the future! Warm regards, Katie

Posted 2 months ago

“The flowers were lovely,but Royal Mail tried delivering them to the wrong address,so they were a day late. Not good enough for fresh flowers.”

Helpful Report

Posted 2 months ago

Dear Elaine, Thank you so much for your 4-star rating of B&M Flowers. We truly appreciate your feedback. We apologise for the inconvenience caused by the delivery mishap with Royal Mail. We understand how important it is to receive fresh flowers on time, and we're sorry that you had to experience a one-day delay. We'll make sure to address this issue with our delivery service provider to prevent any future occurrences. Nevertheless, we are delighted to hear that you found the flowers lovely. We strive to provide our customers with beautiful and fresh floral arrangements, and your positive feedback means a lot to us. Thank you again for choosing B&M Flowers. We value your support and hope to serve you better next time. Best regards, Rosie

Posted 2 months ago

“Hi I sent to my mum see love them”

Helpful Report

Posted 2 months ago

Hi Jacqueline, thank you so much for your 4-star rating of B&M Flowers! We truly appreciate your support and are thrilled to hear that you had a positive experience. We'll continue to work hard to ensure that your expectations are always met. Once again, thank you for choosing B&M Flowers and for taking the time to share your rating. We look forward to serving you again soon! Warm regards, Rosie

Posted 2 months ago

“Lovely flowers arrived in time .”

Helpful Report

Posted 2 months ago

Dear Julia, thank you so much for taking the time to rate us with 4 stars! We truly appreciate your feedback. We are thrilled to hear that you found our flowers lovely and that they arrived on time. Our team always strives to ensure that our customers receive their orders promptly and are satisfied with the products. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Warm regards, Katie

Posted 2 months ago

“Brought for a friend and the picture she sent they looked lovely ..she was very pleased...I was really pleased with the delivery and the delivery on a Sunday at short notice ..Will definitely buy again”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to leave us a wonderful 4-star rating! We truly appreciate your kind words and we're glad to hear that you were satisfied with your purchase from B&M Flowers. We're thrilled to know that the flowers you bought for your friend looked lovely and that she was pleased with them. We also take pride in our efficient delivery service, especially on Sundays and at short notice. Your positive feedback has made our day, and we look forward to serving you again in the future. Thank you for choosing B&M Flowers!

Posted 2 months ago

“good choice”

Helpful Report

Posted 2 months ago

Dear Claire, thank you so much for taking the time to review B&M Flowers and for giving us a fantastic 4-star rating! Your feedback means a lot to us and we greatly appreciate your support.

Posted 2 months ago

“Flowers arrived and were lovely especially as I ordered last minute”

Helpful Report

Posted 3 months ago

Dear Gillian,Thank you so much for giving us a 4-star rating for your recent experience with B&M Flowers! We are thrilled to hear that your flowers arrived and were lovely, especially considering you placed the order last minute.

Posted 2 months ago

“The people who received said they were lovely. I didn't get notification that they had been delivered so given 4 starts.so luckily the contacted me to say thank you.”

Helpful Report

Posted 3 months ago

Thank you for rating B&M Flowers with 4 stars! We are thrilled to hear that the recipients of our flowers found them lovely. We apologise for the inconvenience caused by not receiving a delivery notification. However, we are glad that the recipients contacted you to express their gratitude. Your feedback is valuable to us, and we appreciate your support. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 3 months ago

“Website is really intuitive and user-friendly.”

Helpful Report

Posted 3 months ago

Dear Penny, thank you so much for your 4-star rating of B&M Flowers! We truly appreciate your kind feedback and are thrilled to hear about your positive experience with us. It means a lot to our team.

Posted 3 months ago

“Ordered a bouquet for Christmas same as on another site but B&M were £5 cheaper and no delivery charge so saving £10.95”

Helpful Report

Posted 3 months ago

Dear David, Thank you so much for taking the time to give B&M Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction is our top priority, and we are committed to providing high-quality products at the best possible prices. We truly value your support and hope to serve you again in the future. B&M Flowers Team

Posted 3 months ago

“easy to use and well priced hopefully flowers will arrive on time for mums birthday”

Helpful Report

Posted 3 months ago

“Very easy to use, beautiful flowers”

Helpful Report

Posted 3 months ago

“Flowers were lovely . Delivery brilliant … however you forgot the message on the card . Recipient was unsure who sent them . Would definitely use this service again .”

Helpful Report

Posted 3 months ago

“Nice and helpful thank you very much 😀”

Helpful Report

Posted 3 months ago

“Lovely glowers but arrived 2 days early”

Helpful Report

Posted 3 months ago

“Flowers were exactly he same as prestige flowers are selling, but bm's medium size is the same price as prestige small size, and bm didn't charge delivery so saved over £10.”

Helpful Report

Posted 3 months ago

B&M Flowers is rated 4.8 based on 9,443 reviews