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Blossoming Gifts Reviews

4.6 Rating 3,777 Reviews

92 %

of reviewers recommend Blossoming Gifts

Company Reviews

Product Reviews

4.6

Based on 3,777 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Blossoming Gifts Review The joy of receiving a Blossoming Gift!

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Email:

support@blossominggifts.com

Location:

Ecomnova Limited, Floor 3, 6-8 Bonhill Street
London
EC2A 4BX

Blossoming Gifts 5 star review on 15th March 2024

Mrs Helen Stubbs

Blossoming Gifts 5 star review on 18th July 2023

Miss Stephanie Wood

Blossoming Gifts 5 star review on 19th June 2023

Blossoming Gifts 5 star review on 30th May 2023

Blossoming Gifts 5 star review on 30th May 2023

Blossoming Gifts 5 star review on 25th April 2023

Blossoming Gifts 5 star review on 25th March 2023

Ms Tracy Browne

87

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I got a valentines gift pack delivered to my husbands work. At the point where I was asked for a delivery date I expected it to be a certainty that it would be delivered on the day where he was working. Unfortunately it was delivered late and he didn't recieve it until the following Monday where he opened a box of dead flowers so didn't get the nice surprise he had hoped for.”

Posted 8 years ago

“I ordered a bouquet of 12 roses for a birthday gift. The photograph displayed a luxurious looking display of velvet roses but on arrival they were buds only and were disappointing. Add to that the fact that there were only 10 roses one of which was dying and was thrown away. I did contact customer services and that contact is ongoing. This order was placed on behalf of my brother for his daughter's birthday. I'm left feeling I let him down.”

Posted 8 years ago

“Awful experience. Got the order completely wrong, sent not only wrong flowers but incorrect number! Spent hours trying to get through on the phone, nobody bothers to reply to emails. Overall very poor service and will not be using ever again.”

Posted 8 years ago

“Ordered a Valentine bouquet from Living Social. Paid the delivery charge to Blossoming gifts after requesting delivery date of 13/2. The flowers weren't delivered either the 13 or 14/2. Contacted Blossoming gifts via messaging on Face Book and Hannah was fantastic and explained that there was a problem with the delivery. This understandably caused upset at home with the recipient feeling that the occasion had been forgotten.”

Posted 8 years ago

“Shocking service. Ordered a bouquet for my mum 2 weeks ago. They arrived half dead. I immediately emailed and received nothing in return, so I emailed again and finally got a reply after 2 weeks to ask for photos. I sent these 4 days ago and have heard nothing. Will never use them again.”

Posted 8 years ago

“Poor quality and packaging. Flowers dead after 5 days”

Posted 8 years ago

“After the amount that I paid for the flowers I expected that when the flowers were dispatched on the Friday morning that they would be at my mothers for Saturday, instead they arrived on the following Tuesday!!!! That means they were in transit for 5 days by the time they arrived to my mum!!! Not in a good state my mum tried to salvage them but they only lasted one more day!! I am extremely upset and will not be using your company again!”

Posted 8 years ago

“Order arrived a lot later than expected. The flowers were not in a good condition. When contacted customer services i was told i had left it too late to complain, even thought this was within 7day period or delivery. I will not use again. Definitely not worth the money. For the price you pay you should expect excellent service.”

Posted 8 years ago

“Really efficient service, delivered less than 12 hrs after delivery, however the flowers delivered left a little to be desired, yes they were the same main flowers and colour as in the picture, but hardly any of the 'fillers' shown and overall seemed overpriced in comparison to say a £15 supermarket bouquet.”

Posted 8 years ago

“Unfortunately the flowers were delivered to the wrong address. The street name was very similar but even so, this is was disappointing. And on top of that,the driver left the flowers(at the wrong address) in the back garden in a opening to a shed. There was no delivery time on the flowers so we are unsure how long they had been left. The recipient was pleased when she finally got them though.”

Posted 8 years ago

“I ordered flowers worth £40 for my sister's birthday, together with a 'Happy Birthday' balloon. The flowers consisted of a few carnations, crysanthemums, some greenery and something sprayed silver. Hardly £40 worth of floristry. The balloon was included but consisted of a yellow smiley face (think emoji) and did not say Happy Birthday as the photograph had indicated on the website. A plastic rocket was also included (not real thankfully) but I neither sought nor requested a plastic rocket, I would have preferred the money to be spent on the flowers. I was actually so embarrassed by the bouquet after she had sent me a photo of it that I went online and ordered another bouquet from Waitrose. I'm always willing to try new online companies but I'm afraid I'll be giving this one a miss in future.”

Posted 8 years ago

“Many dead heads upon arrival, many missing heads that had been cut off already. Didn't look very nice and were given as a present. Did not make for a nice gift at all. Very disappointed.”

Posted 8 years ago

“Awful! I've written to complain asking for someone to contact me. NOTHING! I've never had such poor service ever”

Posted 8 years ago

Dear Pauline Thank you for your feedback, we do deeply apologise for the experience you have had with our customer service. I can see the issue has been now resolved but wanted to extend our apologies and note that your feedback is invaluable to improving our service. Thanks Blossoming Gifts

Posted 8 years ago

“I'm still waiting for a reply to two e mails answering why you've charged me twice ?”

Posted 8 years ago

Dear Mitchell, Thank you for contact us, I can see come communication between you and our customer service team. We sincerely apologise that the service you have experienced is not what you would expect. A member of our Head Office will be in touch with you shortly to resolve your issue. Thanks Blossoming Gifts

Posted 8 years ago

“Took longer to arrive than stated. No response to email that was sent. Lily's were different than described on web photo”

Posted 8 years ago

Dear Sharon, I'm sorry that the flowers took longer than you had wished for, we always value your feedback and will look at our delivery services in future. A member of the customer service team will be touch in relation to the the differences you have experienced in the Lilies you received compared to the description/web photo. Thanks Blossoming Gifts

Posted 8 years ago

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Blossoming Gifts is rated 4.6 based on 3,777 reviews