“Wish i would have read the reviews before placing the order. I had booked 2 orders for Raksha Bandhan. With several tracking and email follow up no response from these guys. Horrible experience and never order from this FAKE website.
They are just trying to take your money and not deliver your product nor reply on emails or calls.
FAKE FAKE FAKE FAKE.”
“Searched in website and wish read the reviews but missed it.it looks good with list and gifts collection that make you to order even address was not listed and charge you but never deliver instead given to store credit or gift card which will never be used.
On day of Occasion ordered 28th and verified that in chat that it can be delivered and rep said that extra delivery charge but order will be processed once confirm. Before ordering, received many chat or email responses after paying until 29th no response. Got response to Ask me to delivered to other address or get store credit but none of address listed as serviceable. They are just using one of the excuse to keep the money. SO DONT USE THIS SITE TO ORDER ANYTHING. ITS SCAM AND CHEATING. Get your money contacting your credit or debit card company if you can.”
“I Have order during Raksha Bandhan, they told it will be delivered today, it didn't got delivered and they are just making fool and taking money out from other pocket, please guys don't buy anything from this fake website”
“Pathetic company. Took the order and sent the mail confirmation for the same day delivery, however the order wasn't delivered nor any one received the call. There was no call nor any follow up from there end. I had to continuous call and follow up. After so much of trying to reach them someone finally answered and with such a lay back attitude replies stating that what i have ordered is out of stock after a day of delivery date!! Just imagine spoiling the special occasion and annoying to the core. Still haven't received the refund though as this happened just yesterday. Incase I am not receiving the refund and a compensation from them to spoil my day, I am going to file a complain in consumer court & report them for being frauds.”
“It's totally scam
Don't trust them.
This is only fraud not delivered any order. It's my bad luck m order for bloomsvilla.
I don't want my money back, I want that what happened to me should not happen to anyone else.👎👎👎👎”
“It shows that the product can be delivered same day but it didn’t
Even the customer service is really bad
They are not even answering properly to customers on call
And now after a day wait they are just asking to change the address and they can’t deliver
If they can’t do it y should they accept the order and spoil the occasion???”
“Ordered to deliver on 18 th August
Now got message that I have ordered to deliver in 19th
You have trained staff to speak lie to customers
Once you receive money then you start bluffing customers
One of the worst and horrible company
In my opinion the worst and cheated organization
Trained to do so”
“This website is totally fake, I ordered products of rupees 852/- but they didn't delivered it as well as the don't pick call and you connect somehow on call they don't help, My 852 Rs. Waisted.”
“I ordered a cake from their site.They didn't delivered any cake and I got mail that cake is delivered and no pick called for 3 days.Dont give them bheekh they are fraud.”
“Worst service, please save your money. Never buy anything from them. They will extort money from you even if they are unable to meet the order. Their products have fine prints in grey color which is difficult to read and pay attention to.
I paid Rs. 6,413.40 for bunch of 20 tulips and some "unthinkable gift" from bloomsvilla site. I got email from their customer support on the day of delivery that tulips from your Bloomsvilla order are not available due to regional logistic issue and that they can substitute it by 20 roses. As I knew paying Rs 6000+ for bunch of 20 roses is not worth I refused to accept substitution. Since I refused to accept the substitution they offered me to cancel the order but the options they gave were
1. Cancel and Refund to Gift Certificate - Cancellation charges waived
2. Cancel and Refund to source account - Cancellation Charge - Rs. 200 or 10% of order value whichever is higher.
I tried to communicate back with the customer support and tried to explain them that as I did not request to change any part of order and I am not satisfied by the substitution why should I even pay penalty of cancellation charges. I clearly didnt want any gift certificate because who in right mind would ever want to do business with them after receiving such poor service.
Their refund policy does talk about charging 10% or Rs 200 whicever is higher in case of cancellation but in my case I just refused to accept their substitution and the only thing they can offer me is cancellation. Their is nothing in their refund policy which talks about that customer has to bear the cancellation charges even if that is initiated by bloomsvilla themselves.
Its a fraud to not be true to your service and then ask customer to pay for your own mistakes”
“The delivery was supposed to be at midnight for a birthday celebration. They charged extra 250rs for that. But still didn't deliver in time. A phone number was given in the instruction. But that delivery guy didn't get the number/call the number. Hence there was a miscommunication. Very irresponsible company. My experience was very bad. The company is also not responding in time.”
“Worst Service. I ordered a cake almost 2 weeks before the scheduled delivery date and time but they couldn’t deliver at all. I called the customer care and when I was trying to complain they just put the call on hold. Later they just made the order as delivered without delivering. Keep away from ordering from this website.”
“Totally fraud company. I had ordered a cake and other items from it and while taking orders they accepted midnight delivery and later when I spoke to customer care they tell order should be placed before 12pm n hell of other excuses. Never use this website for orders it will ruin your mood and others too.”
“These frauds charged 200/- extra for the vase and delivered the flowers without it. I just hope the cake is eggless as they charged extra for that too. Total bill was 1549/-. Don’t know why they cheat customers like this and now they don’t pick up calls. Hold time for each call has been more than 7 mins and I hung up feeling frustrated.”
