“Our experience with bloomsvilla was very disappointing.We paid extra money for the delivery for a specific day and time.but the order arrived 2 days before the requested day.The flowers were different and not written the message we requested to write on the cake.When we order something we want to make the recipient happy.But honestly it was very disappointing.”
“I had many issues with my order -
1. Bloomsvilla chat/email customer support is unresponsive. They never provided status of my order so I was not sure if my order will be delivered or not.
2. I ordered a gems choco cake (order# BV23195852), but they delivered a different and a cheap one
3. The cake was not fresh. The taste was not good at all.
I sent them feedback, but they never responded or acknowledged.”
“Flowers were ordered online with a scheduled delivery date. No flowers were delivered on the scheduled date or later. On enquiry Customer service replied with non-acceptance of recipient without any concrete proof.
Looks like a expert modus operandi to scam online buyers.”
“"Unfortunately, my experience with Bloomsbilla was quite disappointing. They failed to deliver my order on time and unexpectedly asked for extra delivery charges that were not mentioned during the initial order placement. To make matters worse, I was unable to reach their customer service for assistance. I would advise others to be cautious when ordering from this site to avoid potential financial losses."”
“I had an extremely disappointing experience with Bloomsvilla. I ordered pink flowers with a vase and a sticky note, but they sent only the flowers without the vase and the sticky note. To make matters worse, the flowers weren't even fresh. When I raised a complaint about this, their customer service claimed that the flowers were fresh but didn't address the missing vase and sticky note. What's the point of sending flowers without a message? I was highly unsatisfied with their delivery and their lack of response. I would not recommend using Bloomsvilla.”
“WORST DELIVERY SERVICE EVER
sent over dead flowers to my friend on his birthday and it was so insulting. To add to it they are defending themselves saying it was fresh !
They should shut their business soon as they are cheating people out there”
“One of the worst experience recently had with this.
I had ordered 3 items and they just delivered 1 and updated status as delivered for all items. Absolute no response from customer service through email or chat service.. horrible service. If you people are not going to deliver the other 2 items why did u charge me, I need the money back.”
“They will not deliver your order, take money in advance and customer service is not contactable. A customer service chat seems to be a bot. While ordering they will send link of tracking order and it will show that it is with the delivery partner and then no news at all. When you mail them and complaint about it, they will say it cannot be cancelled and it is non refundable. The funniest thing is I don't understand the phrase 'we cannot cancel it' when you don't receive the order first of all. Companies like this should be investigated and shut down because genuine hard earning people are the ones who actually try to buy plants to grow and take care of it and they get cheated like this online!!!!”
“Fraud website, Pathetic customer service, Disappointing ordering experience
I unfortunately ordered last-minute rakhi hamper for my nephew in USA through this website while selecting the delivery date for 31-Aug-23. This delivery date selection enabled on the website is Fake as the package got delivered only today (08-Sep-23). Effectively, the whole purpose of gifting was defeated.
I will not be ordering through this website ever and would recommend others to desist ordering from Bloomsvilla.”
“I have placed rakhi but I got worst product that is 10rs rakhi but I have paid 400. Even no one responded fake website..fake people.. worst website. Don't place any order in that website.”
“very unprofessional , they never deliver on right time ... they were delay one day and still waiting for product to be deliver .. i texted them but no one reply me back .
will not go with them in future .
on their website they have only 5 star reviews updated for public !!!”
“I've placed an order for midnight delivery and it was a surprise gift for birthday. They take full payment during the order and there is no trace of my order.”
“Fraud Alert: Order never received , no customer support at all
I placed below 4 orders that were not delivered.
I reached out to BloomsVilla through chat, customer care number and email to cancel the order and refund. No response at all.
I have been duped by this online fraud by Bloomsvilla
Invoice #: BV23180561, BV23180562, BV23180563, BV23180564”
