Blinds 2go Reviews

4.8 Rating 16,463 Reviews
94 %
of reviewers recommend Blinds 2go
4.8
Based on 16,463 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Blinds 2go Reviews
3 blinds costing £350 were left on the doorstep when no one was home. Very disappointing.
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Posted 3 years ago
First impressions great. I was so happy to have my blinds up. But as time has gone on imperfections starting to show. I wouldn’t recommend having the tape blinds. The tape is not consistent, some sag and don’t fit right a as a as does look uneven. Some blinds not been cut level on the sides and this shows particularly in my kitchen. Some flats do not sit level on bottom and you have to keep pulling it up and down until it gets level, then you can go back into room to see it’s worked it’s self unlevel again. Oh and no warning of delivery, it just turned up 5 weeks later. The driver had just left them on the front garden, no knock on door and if it wasn’t for the fact we were leaving to go to work we wouldn’t of known. So after all this..no I don’t think I would recommend them as I’m not completely satisfied.
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Posted 3 years ago
Blinds were damaged when we received them
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Posted 3 years ago
I had an original complaint that was never resolved. I only ever got numerous confusing emails confirming my order was complete and that should resolve the issues. Blinds are good for the price but customer service is shocking
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Posted 3 years ago
Not the best guality
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Posted 3 years ago
Not really happy as expected blinds to be gray on both sides But white on window side, I realise they are blackout blinds big for what I paid expected both sides to be the same colour
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Posted 3 years ago
Ordered blinds from here a few years ago they were excellent however the quality of the blind I just bought was very poor. Really cheap and nasty looking, can’t see it lasting. No instructions included on how to fit, very poor quality fittings. Also took a long time to deliver.
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Posted 3 years ago
slight damage to goods. dimensions given were not met exactly and there is a 75 mm discrepency in the height of the blinds because of the box fitting which should have been explained when ordering the product. took a lot longer to arrive than i thought they would.
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Posted 3 years ago
Had some roman blinds from them in the past and they were very good, so when I needed a new one for my bathroom window I assumed it would be the same quality. Sadly it is not. It is flimsy and feels very cheap. It wasn't cheap - £60 for a very small window. I was going to order for my living room at the same time, so I'm glad I held back as it would have been a few hundred pounds wasted.
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Posted 3 years ago
Brackets very poor, experienced DIY person has fitted these blinds when opening / closing the blinds the blind pops out of its bracket occasionally.
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Posted 3 years ago
Used before and very good these where not made to the sane quality arrived crumpled very dissatisfied.
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Posted 3 years ago
Very nice blinds, but plastic where the strings goes in is very flimsy and keeps on coming off. Very annoying!!
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Posted 3 years ago
Disappointed with blinds 2go. I ordered 3 blinds. All gray. 1 was supposed to be a different size from the other 2 which were to be the same size. I ended up getting 2 gray blinds & 1 white all of them different sizes!!! Wasnt happy. Tried to contact them via email & twitter & I am still waiting on a response
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Posted 3 years ago
We ordered 2 different styles of blinds and 1 was a quick delivery the other took a fair while to arrive. Both blinds are of really high quality and the build quality of the mechanism is spot on. The only improvement I would suggest is the fitting screws, in both cases I have found the screws too long for attaching into the ceiling of the window, maybe because there has been a lintel, so having to then purchase further screws, plugs, is annoying. Wish they sent different sized plugs and screws.
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Posted 3 years ago
Having used Blinds 2 Go before with no problems I decided to use their services again. Accepting that we were buying during the coronavirus outbreak, I knew there would be a delay. Just over a month later they arrived. The worst part being an email I received two weeks prior to arrival stating they were done and awaiting quality control. Maybe the quality control person was coming from New Zealand, by canoe? Also there was no way of contacting Blinds 2 Go via phone or email for an update, so just had to wait and wait. I'll give someone else a try next time.
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Posted 3 years ago
Several problems with my blinds. I’ve emailed them twice via their website as lines are down. No reply received. Very disappointed.
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Posted 3 years ago
Order arrived well packaged and under the date advised. However of the 2 blinds I ordered. One side of one of the frames did not have the holes punched out for the clips to pop in so I had to drill these out myself. The other blind was also missing the bag of small screws to screw the frame into place. It would have been too much hassle to return and wait for replacements so I just fixed the issues myself. Better quality control needed.
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Posted 3 years ago
Really disappointed that the blind received was faulty and curved up at the bottom - very obviously. I've sent a formal complaint to the company via their website and I've heard nothing. The blind was expensive - over £280, so I expected better. We had already received other blinds that were lovely, so this it is a real let down to see how they deal with problems.
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Posted 3 years ago
The blind is not blackout at all and took several weeks to arrive!
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Posted 3 years ago
Venetian blinds and velux window blinds are great however black out blinds are useless. Dimensions were provided but they’re no where close to being the correct width meaning loads of light can get in through the sides, so much for being blackout blinds.
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Posted 3 years ago
Blinds 2go is rated 4.8 based on 16,463 reviews