Black Diamond Spas Reviews

Name: Black Diamond Spas
Address: Unit 1, Stand Park, Chesterfield
Rating: 4.92

4.9 Rating 196 Reviews

98 %

of reviewers recommend Black Diamond Spas

Company Reviews

Metrics

Info

4.9

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Black Diamond Spas:

THE UK’S LEADING INDEPENDANT SUPPLIER OF LUXURY HOT TUBS, SPAS, SWIM SPAS AND SPA ACCESSORIES

Visit Website

Phone:

01246 261 807

Email:

jpdspas@gmail.com

Location:

Unit 1, Stand Park
Chesterfield
S41 8JT

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Black Diamond Spas 5 star review on 10th March 2021

Andrew Sanders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arron and Chris were on time . They installed with no fuss and explained the operation of the hot tub clearly for maintainance. Cheers lads👍”

Helpful Report

Posted 9 months ago

“Fantastic Hot Tub, service, delivery and installation by Aaron and Chris at great price. Having had a Hot Tub previously and struggled with water treatment I can’t say enough how great the Black Diamond Spas water kit is, no fuss, no worrying and no corrosion. Highly recommend.”

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Posted 9 months ago

“Aron and Chris did an excellent job in positioning my new hot tub, the access was tight but they came up with a solution and did whatever was required to get it in position “top lads””

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Posted 10 months ago

“Absolutely brilliant service from the guys that came to service our hot tub, really friendly and very professional. They did not rush the job even though they were running a little late our tub is now clean and looks like new. Thank you black Diamond great job 👍”

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Posted 10 months ago

“Excellent first service of Madrid 13amp by Aaron & Chris. Very prompt all the way from Chesterfield! Friendly, efficient, with clear explanations of the servicing process and installation of the hydraulic cover lifter.”

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Posted 10 months ago

“Fabulous service by Arron & Chris… punctual… organised and didn’t miss a thing… highly recommended”

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Posted 10 months ago

“Delivery and Installation went very well ...Terry and Chris both very friendly and helpful..explained everything in easy to understand terms..no problems...able to enjoy our hot tub this morning.”

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Posted 10 months ago

“We bought our hot tub just over 2 years ago and have just had it serviced for the 2nd time by Chris. It was easy to arrange and the Tub feels as good as new. I can certainly recommend Black diamond from a customer service perspective.”

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Posted 11 months ago

“Had service today,very thorough clean and check,the team arrived early and were straight onto it, only downside is I now have to wait for the temperature to get back up to 40 so I can enjoy again 😀”

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Posted 11 months ago

“Just had my new hot tub delivered today by Arron and Chris and I'm delighted; what a great bit of kit professionally delivered/ installed by the guys as it wasn't straight forward, all done with a great sense of humour. Thanks guys including Jake who have made this purchase very easy”

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Posted 11 months ago

“excellent services by Arron and Chris - great job lads.”

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Posted 11 months ago

“Before contacting Black Diamond, we did a lot of research online, compared products, until we finally decided to give them a call and a quick visit as we wee in the area. Jake explained to us the differences between the models and we ended up opting for a 32amp. Ordered one week later and then installed once the garden was ready. Arron and Chris arrived promptly on the day, managed to fit the 85cm+ tub within the 90cm garden gate, installed it, explained all the details.. and then gone in under 2h :) Thanks for everything! Top team!”

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Posted 11 months ago

“Top quality service”

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Posted 11 months ago

“Hottub Service. Arron and Chris kept us up to date with arrival time. Pleasant, attentive to detail, couldn't fault them, a few great tips too! Thanks Guys.”

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Posted 11 months ago

“Great job of our hot tub service this week. Everything was left clean and tidy and Chris and Aaron were very efficient and professional. Many thanks.”

Helpful Report

Posted 11 months ago

“Excellent delivery and installation by Arron and Chris. We have a Hawaii one lounger, an upgrade from a Laz-y-spa, what a difference!! The experience is far better than we expected, absolutely delighted.”

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Posted 11 months ago

“Before contacting Black Diamond I had visited a few branches in my local area in Glasgow. I was unsure as they were so far away and had to rely on pictures. Jake who I spoke to to begin with had fantastic customer service and really put my mind at ease. I also spoke to James and Harry who were also helpful. The turn around was also really fast and the hold up was me getting my garden ready for the hot tub. The install was yesterday and Arran and Chris were efficient and really helpful and even answered my silly questions. I would recommend Black Diamond. Thank you.”

Helpful Report

Posted 11 months ago

“We’ve had our hot tub for two years now and it’s just had its first service.Aaron & Chris did a fantastic job & I would definitely recommend Black Diamond Spas to anyone & when we need a new hot tub,we’ll definitely buy from them again in the future.Thankyou.”

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Posted 1 year ago

“just had my hot tub serviced 2 lads were very prompt and professional highly recommend this company its 5 stars from me”

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Posted 1 year ago

“Hi Chris and Allan came to service my spa today. Very friendly lovely lads who provided a professional service throughout. Would highly recommend these guys. Left everything all lovely and clean. 5 star service.very happy”

Helpful Report

Posted 1 year ago

Black Diamond Spas is rated 4.9 based on 196 reviews