Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bisley Motors Reviews

2.4 Rating 16 Reviews

38 %

of reviewers recommend Bisley Motors

Company Reviews

2.4

Based on 16 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

Write Your review

Tell us how Bisley Motors made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BUYER BEWARE! This is not a place you should buy from. SAVE YOUR MONEY! The cars are not in good conditions and dirty. The staff don’t respond when you ask questions. I reserved a car with WRITTEN agreement my deposit is refundable. After over a month and many one way emails I here almost nothing and still have not received it. I have given them plenty of chances but now I am raising a complaint with the motor ombudsman and seeking legal advice. There are so many good used car dealers out there. This is not one of them. Stay away! There warranty has no details and no actual garage associated with when asked.”

Posted 3 years ago

“The worst experience ever . If I can give a 0 star I will . Absolutely the worst place to buy a car . I bought a car with no advisories when we checked on there give them deposit with the promise of 1 year MOT . Ok all done . I have to wait 2 weeks the car to be delivered and I told them that I need it urgent. Ok not a problem it was busy. When I took the car there was 10 advisories on it . When I try to spoke with them and return the car because I was not happy about it they told me that is not possible and this is a second hand car and advisories are all fine. Xaxaxa joke. After that I want it just to return it but they told me that I’m going to lose the deposit which was not small (300£) STAY AWAY FROM THIS DEALERSHIP”

Posted 3 years ago

“A very good friend off mine has just bought a car from these cowboys now going down court route to get money back be warned do not touch these cowboys”

Posted 3 years ago

“Great experience, they were really helpful with assisting me to decide on which car to go for. They serviced and MOT’d my car and then valeted it nicely before i collected it”

Posted 3 years ago

“The customer service is very professional, their prices are all reasonable. I highly recommend this place!”

Posted 3 years ago

“Complete con artists do yourself a massive favour shop elsewhere you have been warned”

Posted 3 years ago

“Bought my 17 year old sons first car from Bisley Motors.... It took two weeks from paying the deposit to being able to collect the car? We should have been worried then as our phone calls etc were not returned. The car developed a major problem the next day and it became near on impossible to speak to anyone to resolve the issue..... Eventually they sent their mechanic out who told us the engine needed to be replaced? We were sold a car with a three month engine and gearbox warranty so I thought we would be okay? How wrong could I have been!!! It has now taken in excess of two Months to reach the decision of beginning legal proceedings despite many contradicting emails and phone calls..... The last email blamed COVID for making business difficult and them refusing to honour their obligations..... Basically the warranty sold is not worth the paper it is written on......”

Posted 3 years ago

“Awful company. Car was not sold in the agreed condition and then broke down after driving it once. Been trying for two weeks to organise a refund but they don't answer emails and refuse to speak on the phone. I'm now having to pursue a refund through a solicitor as they refuse to do anything to help or to even discuss the issue. They do not honour customer rights under the Consumer Rights act so I can't imagine their warranty is worth the paper it's written on either. Wouldn't recommend this company to anyone.”

Posted 3 years ago

“Terrible customer service. Refundable deposit not refunded after they sold the car. Rude and aggressive on the phone.”

Posted 3 years ago

“I had an amazing experience here. My car was nice and clean I will be recommending in future to friends and family. Staff are very polite”

Posted 3 years ago

“Finance not arranged as agreed, bodywork not completed as agreed, service promised but no paperwork, air con not working and told I was stressing them out when I tried to resolve it. Totally upsetting experience”

Posted 3 years ago

“my name is Johnson and I'm 18 and I wanted to buy my fist car so I went to Bisley motors.I was looking for a a class and they had one.I was introduce by this gentlemen called Alex and was very profession.i had a test drive and it was amazing.then after the test drive we had a chat about the car and in the I purchased it.I really recommend this company if your looking for a car.”

Posted 3 years ago

“my name is James and its my 18 year old brothers birthday and I wanted him to get his first car and I chose Bisley motors.it was a Audi A3 and I went for test drive and the was amazing, it was easy to drive and i was introduce to this gentlemen called Alex and he was really nice to me.I got treaded very nice by Alex telling me all of the information and in the end I purchased it and my brother was so happy and loved it”

Posted 3 years ago

“Purchased a car few months ago top service from start to finish. Car was delivered to my home with no hassle. Great staff and great service would recommend”

Posted 3 years ago

“Do not use this company they sell faulty cars as working cars”

Posted 4 years ago

“I bought a red Mini Cooper S on September 29th (LD57HTV), paid the entire amount on spot. It wasn't taxed, so I couldn't test drive it. Asked for the seller to renew the MOT on the car, as stated in the advertising. It failed MOT on 7/Oct, and was passed on 10/Oct, with blue smoke coming out of the exhaust and oil leak. After almost two weeks under a terrible communication, that no one answered my calls or reply messages, I finally got the car delivered at 10 pm, 10/Oct. As soon as I drove it, I could notice an extremely amount of blue smoke surrounding the car, which makes it impossible to drive with the windows open. On 15 miles driving, the engine MIL came on. I am trying to return the car for a week and get a refund, without any response, and being ignored. When I went to the garage today, trying to return the vehicle, the manager refused to refund me and threatened to call the police saying I was transpassing private property. Now I have to go to Trading Standards to try solving it.”

Posted 4 years ago

Bisley Motors is rated 2.4 based on 16 reviews