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billiards boutique Reviews

4.8 Rating 752 Reviews

96 %

of reviewers recommend billiards boutique

Company Reviews

Product Reviews

4.8

Based on 752 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

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Phone:

01305 458071

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billiards boutique 2 star review on 27th May 2019

billiards boutique 2 star review on 27th May 2019

billiards boutique 1 star review on 27th February 2019

Jonathan Damian

billiards boutique 1 star review on 27th February 2019

Jonathan Damian

billiards boutique 5 star review on 31st March 2018

Adrian Walkowiak

billiards boutique 5 star review on 31st March 2018

Adrian Walkowiak

billiards boutique 5 star review on 28th February 2018

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm giving 2 stars only they ship super quick. I literally got my item the next day and that's is genuinely amazing. However, if you want a refund this is where they have let me down. If you're buying a cue you must proceed with caution. If you want to try out a cue, and you chalk it (you know, the thing you do before taking a shot?) you can tear up any possibility of a full refund. You're better off selling it on ebay than spending another £10 sending it back to them with no word of acknowledgement of receipt, ETA on when the refund with be processed or how much you will be reimbursed. Also refunds are only dealt with by 1 person it seems who is hard to get hold of (of course). As a customer you have no reassurance that your custom is valued and you'll be helped if you have a problem. Don't get me wrong, they are definitely a good place to purchase from if you know exactly what you are getting. I took a gamble on a jump cue I couldn't customise and I'm basically out of pocket £131. Shall not buy from here again,”

Posted 4 years ago

“Really satisfied about my purchase, the case is what I expected. Rather quick delivery to Belgium.”

Posted 4 years ago

“Always reliable with excellent service and information. Good quality products with good adcice in emails. Have recommended to all my friends and the members of my snooker team.”

Posted 4 years ago

“This revue panel takes up space on the page and will not go away. IRRITATING!”

Posted 4 years ago

“Bonjour, excellente qualité produit, arrivé en très bon état et rapidité de transport. Un grand merci et je vous conseillerai à mes amis pour d'autres commandes. Amicalement. Atzeni Daniele”

Posted 4 years ago

“great cue and quick response to my messages.”

Posted 4 years ago

“I made only a small purchase, but service was rapid and efficient and the product was exactly right. Would definitely recommend.”

Posted 4 years ago

“Advertised product as in stock when it was not. Deliberately did not correspond with Paypal to slow down refund process. Cannot recommend at all, better online retailers out there. Very sharp practise.”

Posted 4 years ago

“Order arrived 2 days after placed, great packaging and friendly service. Will use again. Cheers!”

Posted 4 years ago

“I was kept inform on my order. Delivery was on time, with great service.”

Posted 4 years ago

“Excellent service. Received my order within 3 days of first contact. The products I purchased were top notch..extremely good value and did everything it said it would.( I purchased the Cue silk and Sil Kleen value pack).”

Posted 4 years ago

“Fast & excellent service, quality product. Thanks again.”

Posted 4 years ago

“Case is lovely but disappointed when asked for a returns label to swap the item as it was the wrong size to be told unless it is the company’s error I have to pay even though I’m sure I will be charged for delivery on the exchanged item as I did for the original.”

Posted 4 years ago

“From the time ordered till time of delivery was excellent. I placed my order at 14.00 and relieved my order at 13.40 the following day. You can't improvery on that. Also the person I spokeep to placing my order was very helpful and pleasant and a credit to yourselves thanks. P Webster”

Posted 4 years ago

“Great service! Fast and reliable!”

Posted 4 years ago

“Excellent and quick service- I couldn't have wished for better”

Posted 4 years ago

“Quick delivery!”

Posted 4 years ago

“Poor, called several times ask about stock and no answer and no option to leave a message. Pretty much all stock is out of stock”

Posted 4 years ago

“Very good products. Really fast delivery to Sweden!!”

Posted 4 years ago

“Bad quality cue case was delivered.”

billiards boutique 2 star review on 27th May 2019

billiards boutique 2 star review on 27th May 2019

Posted 4 years ago

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billiards boutique is rated 4.8 based on 752 reviews