BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.81

4.8 Rating 671 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 671 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

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“the order process was simple and parts arrived within 2-3 days. Price was also competitive in the current market.”

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Posted 1 year ago

“Easy to deal with , fast delivery and very helpful”

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Posted 1 year ago

“Very pleased with the wheel for our sack truck 👍 Sharon was very helpful to me a novice with no wheel experience she managed to find me the right wheel for our sack truck. We are very impressed by there service we are now looking to purchase a wheel for our pallet truck. Many thanks to Bil Group LTD”

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Posted 1 year ago

“Very easy to place the order and delivered quickly.”

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Posted 1 year ago

“Our purchase was what we ordered and in good condition and on time, perfect”

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Posted 1 year ago

“Excellent service. Goods as described and received promptly.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Washers as described and a very promt delivery, thank you.”

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Posted 1 year ago

“Good service sincere and honest advice when I called to clear up a matter regarding a scam email demanding delivery postage from another company (unrelated but caused confusion)”

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Posted 1 year ago

“Ordered from the easy-to-use website, good price, delivered in a couple of days. Quality was as expected. Overall very pleased.”

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Posted 1 year ago

“Reasonably priced, excellent speedy service.”

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Posted 1 year ago

“The item I wanted was easy to get by entering the parameters of what I needed, it’s the best way to go, know what you want 1st. I called before making my purchase but my reasoning to the agent was confounding, understanding your equipment and their limitations. They may not understand what and why you want specific part, if they have it grab it and test it.”

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Posted 1 year ago

“To improve, would be goo to be able to ask for a set of 4 two locking and two fixed , what size, what colour ,what price Etc”

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Posted 1 year ago

Hi John, Thank you for the feedback and the idea! We are in the process of adding 'castor packs' to make this a little easier and our individual products now also link to corresponding products that may be useful. Hope this helps but feel free to give us a call if you need any assistance. Thanks again!

Posted 1 year ago

“fair price. delivered on time”

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Posted 1 year ago

“Good products at competitive prices. Delivered on time, great service.”

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Posted 1 year ago

“It will be better if the delivery date is advised”

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Posted 1 year ago

“Excellent service. I needed a measurement changed after placing my order and I received a quick response and my order was adjusted for me without issue.”

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Posted 1 year ago

“Reasonable prices, fast - if expensive - shipping. The castors supplied seem to be high quality, with ball bearings/cups on both axles, pivoting and rolling smoothly. Time will tell re: durability.”

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Posted 1 year ago

“Very good products High quality just what I needed ! Very pleased would use again”

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Posted 1 year ago

BIL Group Ltd is rated 4.8 based on 671 reviews