BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.81

4.8 Rating 671 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 671 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

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“Nylon washers exactly as described delivered promptly”

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Posted 1 year ago

“When my items where ordered, they emailed me to advise that the factory had closed production and offered an alternative at discount to enable me. I wanted the correct wheel so I opted to wait until production restarted, the manager I had dealings with was totally professional and kept me informed right up to delivery and beyond as I also received an email after delivery to inquire whether I was happy with the product. Could you seriously ask for more from a company, great customer services and after care, thank you.”

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Posted 1 year ago

“Ordered on line which made it easy, next day collected excellent service as always, Many thanks”

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Posted 1 year ago

“Excellent deal. Excellent service. Great product.”

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Posted 1 year ago

“Very helpful staff and next day delivery.”

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Posted 1 year ago

“Wheels ordered were of good quality and arrived when they said they would”

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Posted 1 year ago

“Good speedy delivery, goods as described.”

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Posted 1 year ago

“I got exactly what I wanted (which was a bit off-piste), when I wanted it, at a good price. The service was excellent. The website was easy to use. I can't figure out how BIL could have done better than that!”

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Posted 1 year ago

“Great website with so much choice and good information in general. Found this company a pleasure to deal with, great choice, friendly advice when I contacted them and super fast delivery. The castors I ordered are perfect for my needs, excellent quality and working well. Happy to recommend this company.”