BIL Group Ltd Reviews

Name: BIL Group Ltd
Rating: 4.81

4.8 Rating 671 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 671 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price with stock despatch the next day and free delivery over £ 100 will use again.”

Helpful Report

Posted 9 months ago

“Ordered product (wheel) based on the dimensions shown in the online catalogue but it appears the details were incorrect. The wheel fitting (jaws) had to be modified to suit.”

Helpful Report

Posted 9 months ago

Hi Frank, Thank you for the feedback. We apologies you had to modify your order. Our range is extremely vast and on occasions specifications slightly change over time. We do our best to update any reference to this as soon as possible but it looks like this one slipped the net. We are always happy to sort any issue a customer has so please let us know if we can be of further help.

Posted 9 months ago

“As ordered and on time. would recommend.”

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Posted 9 months ago

“Items as described with fast delivery. Waste oil trolley mobile again.”

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Posted 9 months ago

“Excellent customer service”

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Posted 9 months ago

“I ordered some odd sized washers, they arrived quickly and were exactly the right size. Would recommend BIL Group to anyone.”

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Posted 9 months ago

“Excellent service, fast delivery of hard-to-find high-load wheels.”

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Posted 9 months ago

“Fast speedy service as always”

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Posted 9 months ago

“Delighted to find that a product of 15 years ago is still being made by BIL. Delighted also that my order was delivered the next day, less delighted that no information about delivery was forthcoming. Hence only 4 stars.”