“As a disabled motorist, I dreaded arranging insurance for my car. Having just bought my first adapted motorbike, I can honestly say that buying insurance with Bikesure has been a breath of fresh air. The young lady I spoke to on the phone was courteous, knowledgeable and above all sympathetic to my needs. Great price too!”
“Haven't had to make a claim with them yet (touch wood!) so can't comment on that side of the service.
When setting up my cover and arranging proof of no claims however, they have been nothing short of perfect. Clear and knowledgeable staff (who are England based or at least sound it) and constantly let you know whats going on and what the things they ask for are actually used for. No pressure sales on extras (gear/key insurance) but is offered for those who want it.
Assuming they keep the price as low as it was for my last year or insurance, I'll definitely be renewing with them.
“Update from previous 2 star review. After I complained about they charging of 56£ without even been asked of what my garage was made of, and sending a picture of my motorcycle inside they garage and they wrongly assumed it was made of wood (due to the finishing of the garage on the outside at the front be made of wood) when the structure is made of concrete block with cement and small red rocks finishing on the outside by the sides and back. And after sending some more pictures of the inside walls and outside, they realised their mistake and cancelled the request for the extra 56£ and send apologies for their mistake.
An humble attitude which made me a bit happier. But, they should correct in the future the way they do this procedures in order to not worry their valuable customers out on asking loads of documents, showing clear signs of no trust. And be more clear with their questionnaire regarding the quotes and to ask and not to assume. I will keep using their service if they don’t mess up again.”